

Dealership Experience
4 yrs, 4 mos
Languages Spoken
English
480 Reviews
Write a Review480 Reviews of Richard Burns
May 15, 2025
Nissan of Torrance has always provided me with excellent service. With Marcel, he's helped me out multiple times, and has always made sure my vehicle was washed/vacuumed after each visit. service. With Marcel, he's helped me out multiple times, and has always made sure my vehicle was washed/vacuumed after each visit. More
Other Employees Tagged: Chris Figueredo, David Campos, Jimmy Vasquez, Capri Blas, Marcell Saavedra
May 15, 2025
I had a great experience and would highly recommend. Everyone was very friendly and professional. Everyone was very friendly and professional. More
Other Employees Tagged: Chris Figueredo, Capri Blas, Marcell Saavedra
May 12, 2025
Jimmy is always wonderful when I come in service my car. He is very patient and attentive, and makes sure that I understand everything before I leave. The dealership is also really wonderful. They always ch He is very patient and attentive, and makes sure that I understand everything before I leave. The dealership is also really wonderful. They always check on you and make sure everything‘s OK when you’re there. It is a very comfortable space to wait in while you’re waiting for your car to be serviced. More
Other Employees Tagged: Chris Figueredo, David Campos, Jimmy Vasquez, Capri Blas, Marcell Saavedra
May 08, 2025
Great customer service and recommendations I see Richard Burns every 6 months and we always discuss the whole car. I like the recommendations he makes Burns every 6 months and we always discuss the whole car. I like the recommendations he makes More
Other Employees Tagged: Richard Burns
May 06, 2025
I was actually not sure about returning due to my previous interaction here and Carson being close by, but my interaction with Richard has finally confirmed a service home for my car. He helped me so previous interaction here and Carson being close by, but my interaction with Richard has finally confirmed a service home for my car. He helped me so much and am very grateful to him. I'd love to see this carry over to the other service reps to put customer experience first. More
Other Employees Tagged: Alberto Arellano, Jimmy Vasquez
April 29, 2025
Rick in service is the best. Been taking care of my cars service needs for over 10 years. Thanks for all your help Rick. Been taking care of my cars service needs for over 10 years. Thanks for all your help Rick. More
Other Employees Tagged: Jose Enriquez, Miguel Gonzalez, Jesus Rosales
April 25, 2025
Great service and happy with this dealership. The service department is always helpful with regular maintenance and service on our vehicle. The service department is always helpful with regular maintenance and service on our vehicle. More
Other Employees Tagged: Chris Figueredo
April 24, 2025
Excellent tire purchase and installed Back light checked and okayed Light failed fixed next day and okayed Light failed fixed next day More
Other Employees Tagged: Chris Figueredo
April 24, 2025
I really like this dealer, is fast service and it was my second time with Richard Burds, great person, kind etc. But I do have a comment about Chris Figueredo, he needs to work on customer service, how to t second time with Richard Burds, great person, kind etc. But I do have a comment about Chris Figueredo, he needs to work on customer service, how to treat new people coming in to the dealer, was my second time and he didn’t welcome me, he just told me wait a second, i asked him can i wait here and he said any were you like. But the point here is the way he answer. More
Other Employees Tagged: Chris Figueredo