Richard Andersen
Richard Andersen at South Bay Hyundai

Richard Andersen

Sales Manager

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.8
213 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Languages Spoken

English English

4.8

213 Reviews

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213 Reviews of Richard Andersen

August 08, 2025

Dealership Rating
Employee Rating

Great customer service and good facility. Good selection of cars. Friendly sales associate. Great service department. More

by yooandji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Gomez

Aug 08, 2025

South Bay Hyundai responded

Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our team, from the sales floor to the service department. We work hard to provide excellent customer service and a comfortable environment, so it’s wonderful to know it made a difference. We appreciate your support and look forward to seeing you again!

August 06, 2025

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Employee Rating

I had a great experience at South Bay Hyundai purchasing my new Hyundai Ioniq 5N. Kevin Marroquin was straightforward and honored everything he said from the beginning — no hidden fees, no forced add-ons, a More

by mail6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Santoro, Kevin Marroquin

Aug 07, 2025

South Bay Hyundai responded

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Kevin and Juan provided straightforward, honest, and transparent service throughout your Hyundai Ioniq 5 N purchase. It’s great to know we could help you save significantly and make the process smooth and stress-free. Your recommendation means a lot to us! Enjoy your new vehicle, and we look forward to serving you again in the future.

July 10, 2025

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Employee Rating

Best crew in the business! From start to finish they answered all my questions and gave me white glove treatment. Justin worked to get me the deal I needed and even fully charg More

by danton1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

South Bay Hyundai responded

Thank you so much for the incredible review! We're thrilled to hear that your experience with our team—from start to finish—exceeded your expectations. Justin will be especially happy to know that his efforts made a difference, and we’ll be sure to share your kind words with him and the rest of the team. Delivering that “white glove” level of service is what we strive for every day. On behalf of our General Manager Eric Pak and everyone here at South Bay Hyundai, thank you again for your trust and support. Enjoy your new vehicle!

July 09, 2025

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Employee Rating

Eddy was great, as was Steven (the general manager). They do not pressure you, which was very refreshing. More

by danielfarr17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2025

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear that Eddy and Steven made your experience a positive one. We pride ourselves on providing a no-pressure, customer-focused environment, and it's great to know that came through. We'll be sure to pass along your kind words to both of them!

May 30, 2025

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My experience with Gerry soto was great. He was knowledgeable, patient and very helpful. Since it was my first lease experience, he did explain every details and was understanding of my nee More

by sunghye83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerry Soto

Jun 02, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad to hear that Gerry made your first lease experience a smooth and positive one. His knowledge, patience, and attention to your needs truly reflect the level of service we strive for. We appreciate your recommendation and are grateful for the opportunity to earn your trust. Enjoy your new vehicle, and welcome to the South Bay Hyundai family! 🚗👏

May 28, 2025

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I highly recommend this dealer. They were professional, had a great customer service and polite More

by sherry_rn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Lee, Jim Hindi

Jun 02, 2025

South Bay Hyundai responded

Thank you so much for the recommendation! We're thrilled to hear that you had a great experience with our team. Professionalism, excellent customer service, and courtesy are what we aim for every time. We truly appreciate your kind words and look forward to serving you again in the future! 🙌🚗

May 23, 2025

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I had a really good experience at the dealership. I worked with Chris Axume in finance, who was super knowledgeable about the vehicle and all the process and benefits that come after signing on the l More

by gtb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Axume

May 23, 2025

South Bay Hyundai responded

Thank you for your kind words! We're so glad to hear you had a great experience and that Chris Axume was able to guide you through the process with such knowledge and efficiency. We know how valuable your time is, and it's wonderful to hear that Chris made the experience smooth and informative. We'll be sure to pass along your compliments—he’ll really appreciate it. Enjoy your new vehicle, and thank you for choosing us!

May 19, 2025

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Nice people working at the South Bay location. The work done on my car was good and satified with time it took to do the job. More

by SIGNPAINT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
May 20, 2025

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.

April 24, 2025

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Employee Rating

Very good experience with this dealership and very kind and helpful experience overall. 5 stars More

by lukewang1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Mace Bradley

Apr 28, 2025

South Bay Hyundai responded

Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience and that our team was able to provide you with kind and helpful service. Your feedback means a lot to us, and we’re grateful for your trust. We look forward to serving you again in the future!

April 20, 2025

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Employee Rating

They used the toll road when delivering my car, but I only found out after receiving the receipt. I contacted them immediately, and they said they would take care of it. However, it’s been two months and More

by Ahn
Recommend Dealer
No
Apr 22, 2025

South Bay Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for the delay and any frustration this has caused. Please be assured that the bill for the toll has been paid, and we have reached out to you to resolve the situation. We understand the importance of following through on commitments and are sorry for not meeting your expectations sooner. Our team has been working on addressing your concerns, and we appreciate your patience. If you have any further questions or need additional assistance, please don't hesitate to contact us.

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