Richard Andersen

Ray and Jim were great. I got the sense that they were truly working with me to get me a great deal. Very friendly and relaxed. Love my new Kona! I got the sense that they were truly working with me to get me a great deal. Very friendly and relaxed. Love my new Kona! More

by ALC Verified Customer Verified Customer

Report | Print

Working with Antonio and Richard was great. The whole process was very easy and they were incredibly helpful. The whole process was very easy and they were incredibly helpful. More

by natalie.dediego Verified Customer Verified Customer

Report | Print

Got a lease and had a great smooth experience. Friendly and didn’t try to upsell me. Friendly and didn’t try to upsell me. More

by Ucla Alumn Verified Customer Verified Customer

Report | Print

Gerry made the transaction easy. He carefully explained the entire process which was helpful. Thanks for a job well done. He carefully explained the entire process which was helpful. Thanks for a job well done. More

by rmitchell9 Verified Customer Verified Customer

Report | Print

One of the smoothest car purchasing transactions I’ve ever experienced - everyone was very helpful and kind, nothing but good things to say. ever experienced - everyone was very helpful and kind, nothing but good things to say. More

by cvanwart Verified Customer Verified Customer

Report | Print

Although I was able to get the car at the price I wanted I was not left feeling good with the process and interaction with the staff. It took over 3 hours to complete the deal. Each time the sales person wo I was not left feeling good with the process and interaction with the staff. It took over 3 hours to complete the deal. Each time the sales person would present me with numbers and I would take notes on the sheet and whenever I had a question he would take the sheet back to the finance room and come back with a new sheet and new numbers. He kept trashing the sheet I took notes with as if to confuse me and make me take notes all over again. At least two times I questioned that the terms they were verbally telling me did not match the numbers they were presenting me on paper and they had to correct them. Had I not called them out on the terms I think they would have made me pay more. They presented me 3 different term sheets that were formatted totally differently and made it very confusing to understand. I also walked into the finance office to show them a deal they had online that I asked them to match and the finance manager very rudely said NO it was impossible to match that even though it was published on their website. When I asked why he later said he made a mistake and that he could match it but I thought he was very rude. Finally the sales person said he would throw in a privacy screen trunk cover to get the deal done but later said none were available. My overall impression was that the sales tactics practiced at this dealership are not transparent and gives a poor impression of the level of service here. I wish they would not have made promises they didn't intend to keep with the add ins and that they would not try to hide the numbers each time they presented an offer to me. More

by annecon38 Verified Customer Verified Customer

Report | Print

Great staff, super easy purchase. Chris was very responsive over emails and text and was able to secure the exact car we wanted. Chris was very responsive over emails and text and was able to secure the exact car we wanted. More

by todd86 Verified Customer Verified Customer

Report | Print

Amazing customer service and very excellent experience form salesman or financial or manger wonderful experience I have form salesman or financial or manger wonderful experience I have More

by waelimeel Verified Customer Verified Customer

Report | Print

MJ was amazing! ! I came in scared that maybe they wouldn’t be able to work with me or my credit and MJ did amazing at not only getting me in my first brand new car b ! I came in scared that maybe they wouldn’t be able to work with me or my credit and MJ did amazing at not only getting me in my first brand new car but getting a good APR I could never imagine I would get a low Apr for having bad credit and even more getting the car I wanted! Thank you so much MJ and everyone at Hyundai More

by vanessabarragan885 Verified Customer Verified Customer

Report | Print

3rd Santa Fe purchased from South Bay. :). This Calligraphy will be my last. Thank you. :). This Calligraphy will be my last. Thank you. More

Report | Print