Alex Ruiz
Alex Ruiz at South Bay Hyundai

Alex Ruiz

General Sales Manager

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.7
54 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

20 yrs

Languages Spoken

English English

Spanish Spanish

4.7

54 Reviews

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54 Reviews of Alex Ruiz

May 15, 2026

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Employee Rating

Lord she’s rude and mean and unprofessional hung up on me like I had called her home felt so disrespected More

by Varuzh85
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Ahmed Omar, Bridgette Edmondson , Most of the staff is just careless and rude

May 13, 2026

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Jalen was truly amazing and made my car buying experience great and seamless! He helped my mom a few months with getting into her new Sonata and after seeing his experience with her I came in a specifically More

by jonathantmartinez9
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mac Lewis, Jalen Chatman

April 19, 2026

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Both Alex & Kevin were amazing! If it weren’t for them I would’ve have gone to a competitor. I returned to your location specifically because of Kevin. This is the 2nd vehicle they More

by Lili
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marroquin

Apr 20, 2026

South Bay Hyundai responded

Thank you so much for sharing this amazing feedback! We’re thrilled to hear that Alex and Kevin made such a strong impression, and especially that Kevin’s support brought you back to us. That kind of loyalty means a great deal. We’re also glad to hear this is your second vehicle with their help, and we’ll be just as excited to assist you with your third when the time comes. We’ll be sure to share your kind words with both Alex and Kevin. We truly appreciate your continued trust in South Bay Hyundai and look forward to seeing you again soon!

March 14, 2026

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Alex was great! !! Super patient with all my questions and took his time to explain all the features of my new Ioniq 9. He didn’t rush me or become impatient with my More

by dcyao40
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Perez, Justin Rodriguez

January 30, 2026

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Ed and Jim were amazing. Richard and Ray very disrespectful and rude . Alex saved the sale. More

by dannyschwarz6148
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jim Hindi , Richard Andersen, Eduardo Gomez

Jan 30, 2026

South Bay Hyundai responded

Thank you for sharing your feedback. We’re glad to hear that Ed, Jim, and Alex were able to provide you with a positive experience. We also take your comments regarding Richard and Ray seriously, and your feedback has been shared internally as we continue to review our team’s approach to customer service. We appreciate you taking the time to let us know.

January 10, 2026

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I will not be doing future business with this dealership. Do not recommend! Horrible customer service! More

by angie.jones
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 14, 2026

South Bay Hyundai responded

We’re sorry to hear that your experience didn’t meet your expectations. Providing respectful and helpful service is very important to us, and it’s disappointing to know you felt otherwise. Your feedback has been shared with our team, as it helps us identify areas for improvement. Thank you for taking the time to share your perspective.

December 17, 2025

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Easy transaction, no pressure salesperson a Pleasure spending my money on a vehicle I wanted and a salesperson with the knowledge to explain all the features of my new car More

by JZEMOG69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2025

South Bay Hyundai responded

Thank you for taking the time to share your experience! We’re happy to hear your transaction was easy and pressure-free, and that our salesperson was knowledgeable and able to walk you through all the features of your new vehicle. It’s a pleasure working with customers who know what they want, and we truly appreciate your business. Enjoy your new car, and we look forward to seeing you again!

November 13, 2025

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very helpful thoughtful, and most importantly, had patience. Alex appeared to be very knowledgeable in the car. More

by mapilo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re thrilled to hear that Alex was helpful, patient, and knowledgeable. We’ll be sure to pass along your kind words, team members like Alex make all the difference, and we’re glad he made your visit a great one!

August 28, 2025

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I had an excellent visit to the dealership. The staff was welcoming, knowledgeable, and never rushed me. They answered all my questions patiently, making the entire process smooth, comfortable, More

by cbolzani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2025

South Bay Hyundai responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Kevin and our team made your visit smooth, comfortable, and stress-free. It’s wonderful to know that his knowledge, attentiveness, and genuine care helped you feel confident and well taken care of during your purchase. We’ll be sure to share your kind words with Kevin—he’ll be thrilled! Your recommendation means a lot to us, and we look forward to serving you again in the future.

August 08, 2025

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⭐️⭐️⭐️⭐️⭐️ 10/10 Experience! I had an amazing experience at this dealership! Oscar and Alex went above and beyond to make the process smooth and stress-free. They were knowledge More

by KevinW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Garcia , Ryan Ortiz

Aug 11, 2025

South Bay Hyundai responded

Thank you for the wonderful review! We’re so happy to hear that Oscar and Alex made your experience smooth, stress-free, and enjoyable—both during the purchase and afterward as you got familiar with your EV. It’s great to know their knowledge, patience, and continued support made such a difference. We truly appreciate your recommendation and are thrilled to have you as a happy customer!

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