Rich Engleman | Page 21

Best service department in the industry I've been a Nissan owner since 1993 and currently have 3 Nissan cars in my household. I just recently purchased my 4th Nissan vehicle (3rd from Kelly I've been a Nissan owner since 1993 and currently have 3 Nissan cars in my household. I just recently purchased my 4th Nissan vehicle (3rd from Kelly), and did not even shop at any other Nissan Dealers. One main reason, the Kelly service department is the best in the industry. They are the reason why I continue to be a Nissan fan. Yes, Raymond from sales and John from finance did a great job focusing in on my needs, but today’s car owners spend more time in the service department throughout the life of a vehicle. Jon, Rich, Larry and the entire crew make me feel that I'm the most important person when I arrive at the shop. They are extremely knowledgeable, honest and take the time to explain the work that's being done. I truly feel they care about their customers and enjoy what they do. You have a great crew in the service department - make sure you hold onto them. More

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Service Dept. Recently had my 2015 Nissan Rogue in for service and dealt with Rich Engleman and Kevin Green in the Service area, both were very courteous and knowle Recently had my 2015 Nissan Rogue in for service and dealt with Rich Engleman and Kevin Green in the Service area, both were very courteous and knowledgable in all aspects concerning my vehicle. My SUV was completed on time and the price was very fair for the service recommended. I would definitely recommend Kelly Nissan for sales and service. More

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Great service team I had my son's car in for service last Saturday and I have to say the two service advisors I dealt with Rich Engleman and Kevin Green were a pleasure I had my son's car in for service last Saturday and I have to say the two service advisors I dealt with Rich Engleman and Kevin Green were a pleasure to deal with. They are true professionals. I definitely will recommend Kelly Nissan service to my family and friends More

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Prompt, friendly and professional Service was performed in the time promised at a fair price and Rich, the service manager, was knowledgeable, very friendly and did not, as some servic Service was performed in the time promised at a fair price and Rich, the service manager, was knowledgeable, very friendly and did not, as some service people do, seem like he was in in any hurry to finish speaking with me. More

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Truely Exceptional Service! I purchase a 2010 Nissan in Oct.2015. Within a week I had problems starting the car. I took this car back to where I purchased it twice (Including h I purchase a 2010 Nissan in Oct.2015. Within a week I had problems starting the car. I took this car back to where I purchased it twice (Including having it towed). The third time it didn't start I bought a battery. Two days later same old story. This time I had it towed to Kelly Nissan of 33 in Easton Pa. The moment I walked into this dealership, I knew I was in the right place. My service adviser RICH assisted me with a loaner car. He kept me informed as to the progress of all my repairs each time saying stay in the loaner. Well I can't say enough about the Exceptional service I received! Not only will I return for regular service I can guarantee I will be buying all my new cars from Kelly Nissan of 33 More

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superb customer service when I had my Nissan murano serviced there, the Service Dept have gone above and beyond to make my 3 months scheduled visits there that much fun. when I had my Nissan murano serviced there, the Service Dept have gone above and beyond to make my 3 months scheduled visits there that much fun. More

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Rich is the Man I trust Like some people, I was initially skeptical about utilizing the dealership service department. However, after my very first encounter with Mr. Rich E Like some people, I was initially skeptical about utilizing the dealership service department. However, after my very first encounter with Mr. Rich Engleman several years ago, I am a changed man and a true believer in his service department. Rich is the main reason I keep returning to the Kelly Nissan service dept. I trust his opinion and all the information he shares. I truly believe he cares about not just my car, but myself and my family. I feel very fortunate to have found a man such as him and I hope he stays there indefinitely. As long as Rich is there, I will always keep returning there for all my service needs. The other team members there have also been very kind to me as well, however, Rich has been extraordinary in all he does for me, my car and my family. God Bless You Rich. VR, Alfred More

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Very Happy I've been a customer of Kelly Nissan formerly Cooper Nissan on William Penn Hwy since 2001 when I purchased my 1st Xterra. However used with several h I've been a customer of Kelly Nissan formerly Cooper Nissan on William Penn Hwy since 2001 when I purchased my 1st Xterra. However used with several hundred miles already on it, it was a very reliable vehicle and I was happy owning it for 5-yrs. I traded it for a new 2005 Frontier and was happy owning it for several years as well. Yet, I decided to look into an Xterra again and found myself sold on a 2012 Pro-4X model. A few days ago, I upgraded to the 2015 Pro-4X. All in all, I believe there's no doubt of the long relationship I have with Kelly Nissan not only because I trust the dependability of their vehicles but I also trust this Kelly dealership. I'm very thankful to the members of the sales team: Zach, Leo, & John A. for their courteous attention and patience. I'm also grateful to the members of the service team: Jon M., Larry, Rich, & Dan. Each time I've brought my vehicles in for routine maintenance, I'm comfortable and trust that the service is being performed by skilled & trained professionals. Kelly Nissan has never disappointed me and that's kept me very happy. More

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kelly nissan is the only place to buy a nisssan this is the 4th vehicle I purchased from Nissan, and I am very satisfy with the sales people and also with your service dept. they are always concern this is the 4th vehicle I purchased from Nissan, and I am very satisfy with the sales people and also with your service dept. they are always concern of your problem. I would recommend Kelly Nissan to ev eryone. More

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Kelly Nissan did it when Nissan USA didn't. My sterling lock failed and after a week or two getting nowhere with Nissan USA, KELLY Nissan came through came through and get the job done. This sav My sterling lock failed and after a week or two getting nowhere with Nissan USA, KELLY Nissan came through came through and get the job done. This saved me over $1,300.00 dollars. A special thanks to Dan, Rich, and everyone in the Kelly Nissan Service Department that got the job done. Now I can enjoy 370z convertible. You guys came through when corporate didn't. Hats off to you guys. Yes, I will buy from Kelly Nissan because service is what they all about. More

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