Rich Ellison

I have saved my prior review pending cute full resolution offered by the dealership. I sent an email at 9:05pm last night, replied to the same email at 1:58pm today and the dealership GM and I have been offered by the dealership. I sent an email at 9:05pm last night, replied to the same email at 1:58pm today and the dealership GM and I have been working on resolving situation since. Star rating will be edited and reflect the GM’s response when the resolution is completed. More

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Friendly, thorough description of product, answered all my questions, tour of facility, sale staff available my questions, tour of facility, sale staff available More

by dickmerrill Verified Customer Verified Customer

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This is my second car from them and hopefully intend to get my next one from them also get my next one from them also More

by jmckay916 Verified Customer Verified Customer

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The service at Subaru of Wakefield has always, always been excellent. Mike Rossie was the best, and Rich will be great. You always feel like there's a personal relationship with the service staff. That's been excellent. Mike Rossie was the best, and Rich will be great. You always feel like there's a personal relationship with the service staff. That's super important these days. That said, the dealership's pricing is at the high end (even compared to other dealerships). Of course, that's not the responsibility of the service team, but it makes it difficult to choose Subaru of Wakefield for all my service needs. However, I really appreciated the loaner vehicle for my recent major service. Big plus! More

by BRIONOC Verified Customer Verified Customer

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great service, bit surprised at how much needed to be done. still awaiting to hear about the part that was ordered as I can not get the car inspected until it iscrepaired my inspection is due for June done. still awaiting to hear about the part that was ordered as I can not get the car inspected until it iscrepaired my inspection is due for June More

by SAVAGEKG Verified Customer Verified Customer

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Excellent service Michael Rammah kept me informed during the service much appreciated always excellent service the service much appreciated always excellent service More

by OBIE279 Verified Customer Verified Customer

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Always receive top notch service from the service department in general and from "big wave" Dave Patti specifically. Outstanding fast and efficient! department in general and from "big wave" Dave Patti specifically. Outstanding fast and efficient! More

by cahearn Verified Customer Verified Customer

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