Ricardo Fraticelli | Page 4

Everyone is very welcoming and Sabrina was very helpful with answering all of my questions. Also I appreciated that Michael helped me find a car that worked for me and my budget. Very happy with the Honda with answering all of my questions. Also I appreciated that Michael helped me find a car that worked for me and my budget. Very happy with the Honda CR-V Appreciated the transparency that Michael provided throughout our negotiation. Also Edward made the closing of the deal easy I would highly recommend your dealership More

by dpagan1062 Verified Customer Verified Customer

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The organization was not pushy when negotiating. Rrasonable in their offers and settled where we both were vomfortable. After sale instructions wete a big assist. Rrasonable in their offers and settled where we both were vomfortable. After sale instructions wete a big assist. More

by BOB.MATHEWSON5 Verified Customer Verified Customer

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Overall experience was good and Riccardo was easy to work with and seems to be knowledgeable with and seems to be knowledgeable More

by josuhawk Verified Customer Verified Customer

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I bought my car there because of the excellent service dept, Jason Brown, Alejandra Rosario and Emily. I will not buy from Villages Subaru again due to their not being truthful about early payoff. RJ to dept, Jason Brown, Alejandra Rosario and Emily. I will not buy from Villages Subaru again due to their not being truthful about early payoff. RJ told me that I could not pay off in the first 3 months. Michael Keegan also told me this during a meeting. After I questioned him and told him that Subaru financing thru Chase had told me that was not true. He then finally fessed up that actually I could, but that if I paid off within the first 3 months, the dealership would not receive their kickback. I was also told by RJ that he could throw in the 72,000 mile ext warranty, but was charged for it. I also was charged $1900 for a delivery fee. The car had been in lot for at least 1 week. Mr Keegan finally said that it was dealer fees and that maybe the should revisit their verbiage. I agreed and told him that customers should not be lied to. I know of 6 people that tried to buy a car from this dealership and left due to their feeling uncomfortable about how the were spoken to by assistant sales managers. More

by tfn411 Verified Customer Verified Customer

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I like the way he treats me. And the clarity and the knowledge of answering all my questions And the clarity and the knowledge of answering all my questions More

by edgar.08jr Verified Customer Verified Customer

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I don’t know how this dealership works, but I got approved with a Credit Union with a 5.75% APR, after sing all the documents and take possession of the vehicle, they called me 2 weeks after to tell approved with a Credit Union with a 5.75% APR, after sing all the documents and take possession of the vehicle, they called me 2 weeks after to tell me me that the Credit Union didn’t approve the Loan, so I had to find another loan with by my self in order to complete the transaction. Not such a good experience. More

by Albertjsa Verified Customer Verified Customer

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Everyone was friendly, knowledgeable, and helpful. Even the customers there were friendly and happy. I am glad I drove out of my way to go to this dealership. Even the customers there were friendly and happy. I am glad I drove out of my way to go to this dealership. More

by dmaeder24 Verified Customer Verified Customer

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The staff was very professional and helpful with all my questions. The purchasing experience was very good! questions. The purchasing experience was very good! More

by Carlson_rs Verified Customer Verified Customer

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Great place to buy a car ! 🚙 the whole crew is fantastic we highly recommend going there. 🚙 the whole crew is fantastic we highly recommend going there. More

by rickandpat1 Verified Customer Verified Customer

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Very professional with no pressure tactics Responsive to requests Highly recommended Good cars and staff to requests Highly recommended Good cars and staff More

by PAULMINICLIER Verified Customer Verified Customer

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