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Rex Franks
201 Reviews
Dealership Experience
42 yrs, 2 mos
Industry Experience
42 yrs, 2 mos
Specialties & Trainings
gm training
201 Reviews
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201 Reviews of Rex Franks
March 19, 2025
The work that was done did not fix the problem my air still don’t work and paid over 1500$ for a seal and a thermostat front air temp on high is 69 and the back is at 48 still don’t work and paid over 1500$ for a seal and a thermostat front air temp on high is 69 and the back is at 48 More
by GIRTCHARLIE
Verified Customer
March 08, 2025
We had to call because my wife's car was in need of a replacement mirror and a service Teck named James had taken charge. He called us and we set up a date to have the mirror installed but he was not re replacement mirror and a service Teck named James had taken charge. He called us and we set up a date to have the mirror installed but he was not ready and had not called to tell us not to come in. Then we were placed with a different Teck and they kind of forgot about us. We had to call and get someone's attention. Rex has always been my guy and this time he took charge and everything was done timely and the way it was to be done. WE ARE HAPPY AGAIN. dICKkELLY More
by HEADFROG
January 29, 2025
I had my brakes done here in Feb of 2024 and had them done again Monday Jan. 27, 2025. I asked how much it was going to be and was told just under 500 dollars so I said ok but was a bit miffed about havi done again Monday Jan. 27, 2025. I asked how much it was going to be and was told just under 500 dollars so I said ok but was a bit miffed about having to have my brakes done again so soon. So we also had them put new pads on the from to. Got the bill and it was 900 dollars. I also bought my truck here and the last two times I had it serviced they never washed it. Think I will be going somewhere else from now on. More
by COSTELLO0
January 29, 2025
Had sensors not working along with tach not working, dropped off vehicle in morning, they brought back to my house early afternoon. did great job! dropped off vehicle in morning, they brought back to my house early afternoon. did great job! More
by GERALDHAHN
Other Employees Tagged: KYLE
January 18, 2025
They let me drop off my vehicle early for my 11:00 appointment, they drove me home, in my own car. Work was to take 1 hour. I stopped at 3:45 to pick it up, and it wasn’t done. I’m glad the recall appointment, they drove me home, in my own car. Work was to take 1 hour. I stopped at 3:45 to pick it up, and it wasn’t done. I’m glad the recall was finally completed. More
by KBDUFFEY
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