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Rex Franks
Rex Franks at Ed Morse Chevy GMC North
Refer Me

Rex Franks

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

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4.8
107 Reviews

Dealership Experience

40 yrs, 2 mos

Industry Experience

40 yrs, 2 mos

Specialties & Trainings

gm training

4.8

107 Reviews

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107 Reviews of Rex Franks

May 22, 2024

Dealership Rating
Employee Rating

Been going here for over 20 years. I feel I’ve always been treated fairly and I like the people. More

by RNIELAND
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2024

Ed Morse Chevy GMC North responded

Thank you for being a loyal customer of Ed Morse Chevrolet GMC DeWitt for over 20 years! We truly appreciate your kind words about our team and the service you've received. We look forward to continuing to provide you with excellent service for many years to come. Sincerely, The Ed Morse Chevy Buick GMC North Team

May 21, 2024

Dealership Rating
Employee Rating

Rex does a good job of making sure that the vehicle is inspected and makes sure you know what needs to be done or what to keep watch for. More

by ARTHOFERAG
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Recommend Dealer
Yes
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May 23, 2024

Ed Morse Chevy GMC North responded

Thank you for taking the time to leave a positive review for Ed Morse Chevrolet GMC DeWitt. We appreciate your feedback on Rex's thorough vehicle inspections and communication. We look forward to seeing you again for your future automotive needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 08, 2024

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Employee Rating

Great dealership! Would buy from them again. Would recommend this dealership to a friend. Positive experience. More

by BRIAN W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo , Deb Assenmacher

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May 10, 2024

Ed Morse Chevy GMC North responded

Thank you, Brian! We are delighted to hear about your positive experience at Ed Morse Chevrolet GMC DeWitt. We truly appreciate your recommendation and look forward to seeing you again in the future. Happy driving! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 21, 2024

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Employee Rating

Good service department. I got in for servicing I my car the day after I I made the appointment. More

by SUEHILLMANN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 23, 2024

Ed Morse Chevy GMC North responded

Sue, thank you for your kind words. We feel our service department is what makes Ed Morse Chevrolet GMC DeWitt special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 06, 2024

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Employee Rating

Really like going service work done on my truck. The service department and deb in the sales department are all so kind and nice. More

by TCFARMS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo, Boris Cvijetic , Casey Smith, Deb

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Apr 09, 2024

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 03, 2024

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I went in for a low cost fuel efficient car. I was so impressed with everything they did that I also bought a new car as well. More

by Chris Bading
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Deb Assenmacher, Thomas Luther, Brandi Benyo, Boris Cvijetic, Calieb McKenzie , Casey Smith, Steven Whitley

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Apr 04, 2024

Ed Morse Chevy GMC North responded

Thank you Chris for your kind words! We are grateful to have you as a customer and are thrilled that you enjoyed your experience! We look forward to many years of taking care of your automotive needs! Enjoy your vehicles and don’t hesitate to reach out if you ever need anything! Happy Motoring!

April 03, 2024

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Employee Rating

At some point, we have worked with all of the service advisors and they are all very accommodating and communicate with us very well. We are in for an oil change and tire rotation every 4-6 weeks and th More

by MARKHTTN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo

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Apr 05, 2024

Ed Morse Chevy GMC North responded

Thank you for the positive review, Mark and thank you for always trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 28, 2024

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Employee Rating

Rex Frank's is always professional and polite. They should be very happy to have him More

by BDM605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2024

Ed Morse Chevy GMC North responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 28, 2024

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Employee Rating

Great service easy to work with and Rex is knowledgeable and honest with what needs done More

by ANDREW.ROCK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2024

Ed Morse Chevy GMC North responded

We appreciate you for letting others know about your experience, Andrew! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 14, 2024

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Employee Rating

Very helpful gentlemen that work out there. Helped me get just what i wanted with no hassle and in a time efficient way. More

by kelli.clement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Whitley

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Mar 15, 2024

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review, Kelli! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

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