Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.6
222 Reviews

Dealership Experience

42 yrs, 7 mos

Industry Experience

42 yrs, 7 mos

Specialties & Trainings

gm training

4.6

222 Reviews

Write a Review

222 Reviews of Rex Franks

November 03, 2026

Dealership Rating
Employee Rating

friendly service with qualified technicians that you can count on to take care of your car correctly the first time More

by DJBOWSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 03, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We appreciate your kind words about the friendly service and qualified technicians at Ed Morse Chevy GMC North. It's great to hear that you felt confident in our ability to take care of your car correctly the first time. We hope to see you again soon! The Ed Morse Chevy Buick GMC North Team

October 30, 2026

Dealership Rating
Employee Rating

Very happy with our services at Ed morse. Very professional service dept. Always willing to help More

by tammy mervine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Karl Williams , Boris Cvijetic

Print
Oct 30, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Tammy! We’re thrilled to hear that you had a positive experience with our service department at Ed Morse Chevrolet GMC DeWitt. Our team is always here to help, and we appreciate your recognition of their professionalism. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 24, 2026

Dealership Rating
Employee Rating

Excellent customer service and timely repairs. Vehicle washed and returned ready to go. Sales group was available and ready to serve if needed. More

by DOUGLAS.MILLS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

Print
Oct 24, 2026

Ed Morse Chevy GMC North responded

Thank you for your amazing feedback, Douglas! We’re pleased to hear that you experienced excellent customer service and timely repairs at Ed Morse Chevy GMC North. Our team takes pride in ensuring our customers leave happy and with their vehicles ready to go. We appreciate your support and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 22, 2026

Dealership Rating
Employee Rating

My wife took her car in for service. Sjhe was happy with the service provided. More

by SCHONYENKO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

Print
Oct 23, 2026

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with Ed Morse Chevrolet GMC DeWitt. We're glad to hear that your wife was happy with the service provided. We appreciate your feedback and hope to see you both again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 27, 2026

Dealership Rating
Employee Rating

Second time I’ve been to service and second time after I left a bigger issue happened with my car one time maybe but 2 times something is not right. Your service group told me to bring back but this happene More

by Dsm2asv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karl Williams

Print
Sep 27, 2026

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand your concerns regarding the recurring issues with your vehicle after service at Ed Morse Chevy GMC North. We appreciate you sharing your experience, and our team takes your feedback seriously. Please consider reaching out to us directly so we can address your concerns and assist you further. Your satisfaction is important to us, and we want to ensure your vehicle is in top condition. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 25, 2026

Dealership Rating
Employee Rating

Very friendly and excellent customer service. Timely repairs and great appointments availability. Communicate well during repairs. More

by DOUGLAS.MILLS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 26, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Douglas! We truly appreciate your kind words about our friendly service and timely repairs. It's great to hear that our communication met your expectations. We look forward to assisting you again at Ed Morse Chevy GMC North! The Ed Morse Chevy Buick GMC North Team

September 21, 2026

Dealership Rating
Employee Rating

If I had the chance to do this over again, I would go anywhere besides Ed Morse! At the time everyone was so nice, returned calls/text right away, did anything they could to get the deal done! But, I was More

by sarajsullivan2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jalen Harris , Calleb McKenzie

Print
Sep 22, 2026

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us, Sara. We understand your frustration regarding the loan terms and the communication issues you've encountered. It's important for us to address concerns like these, and we appreciate your feedback. We strive to maintain high standards at Ed Morse Chevy GMC North and would like to discuss this matter in greater detail. Please reach out to us directly so we can assist you further. Your satisfaction is important to us, and we want to ensure your vehicle meets your expectations. Thank you for bringing this to our attention. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 11, 2026

Dealership Rating
Employee Rating

Very pleased with my experience and felt like I made a good decision about where to purchase and install my new tires. More

by Eddie Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

Print
Sep 12, 2026

Ed Morse Chevy GMC North responded

Thank you for your fantastic feedback, Eddie! We’re glad to hear that you had a great experience with us at Ed Morse Chevy GMC North and that you’re pleased with your decision to purchase and have your new tires installed here. Our team appreciates your trust in us, and we look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 10, 2026

Dealership Rating
Employee Rating

Their service department is second to none. The complimentary car wash is awesome. Rex always does a great job taking care of me. More

by DXNVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 10, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service department and enjoyed the complimentary car wash. We’re especially glad to know that Rex took excellent care of you. Our team appreciates your support and looks forward to seeing you again at Ed Morse Chevy GMC North! The Ed Morse Chevy Buick GMC North Team

September 10, 2026

Dealership Rating
Employee Rating

Always have a very friendly experience with the dealer comfortable lobby while waiting and always a friendly greet when getting there. Thank you for all you do Mark K. More

by mking26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

Print
Sep 10, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that you always have a friendly experience at Ed Morse Chevy GMC North and appreciate the comfortable atmosphere we strive to create. Your kind words encourage us to keep doing our best. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

1
2
...
23

Dealership Inventory (163 Vehicles)

used 2024 Ford Edge car, priced at $28,735
2024 Ford Edge
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
$28,735
View Details
used 2023 Jeep Wrangler car, priced at $35,168
2023 Jeep Wrangler
used
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
$35,168
View Details
new 2027 GMC Yukon car, priced at $91,660
2027 GMC Yukon
new
Coastal Dune exterior
Automatic
Four-wheel Drive
$91,660
View Details
new 2026 GMC Sierra 2500 car, priced at $81,018
2026 GMC Sierra 2500
new
Glacier White Tricoat exterior
Automatic
Four-wheel Drive
$81,018
View Details
used 2024 Ram 3500 car, priced at $64,035
2024 Ram 3500
used
Delmonico Red Pearlcoat exterior
Automatic
Four-wheel Drive
$64,035
View Details
new 2026 GMC Yukon XL car, priced at $78,140
2026 GMC Yukon XL
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
$78,140
View Details
View All Inventory