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Karl Williams
Karl Williams at Ed Morse Chevy GMC North

Karl Williams

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

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4.3
32 Reviews
4.3

32 Reviews

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32 Reviews of Karl Williams

November 07, 2026

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Employee Rating

I trust this place. They are very friendly and courteous. Very fair and helpful I will be purchasing my next vehicle from them. More

by JOELLEHOSETTE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher

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Nov 07, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words! We truly appreciate your trust in Ed Morse Chevy GMC North. It’s wonderful to hear that you found our team friendly and courteous. Looking forward to assisting you with your next vehicle purchase! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 30, 2026

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Employee Rating

Very happy with our services at Ed morse. Very professional service dept. Always willing to help More

by tammy mervine
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Rex Franks , Boris Cvijetic

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Oct 30, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Tammy! We’re thrilled to hear that you had a positive experience with our service department at Ed Morse Chevrolet GMC DeWitt. Our team is always here to help, and we appreciate your recognition of their professionalism. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 24, 2026

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Excellent customer service and timely repairs. Vehicle washed and returned ready to go. Sales group was available and ready to serve if needed. More

by DOUGLAS.MILLS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex Franks

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Oct 24, 2026

Ed Morse Chevy GMC North responded

Thank you for your amazing feedback, Douglas! We’re pleased to hear that you experienced excellent customer service and timely repairs at Ed Morse Chevy GMC North. Our team takes pride in ensuring our customers leave happy and with their vehicles ready to go. We appreciate your support and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 22, 2026

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My wife took her car in for service. Sjhe was happy with the service provided. More

by SCHONYENKO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex Franks

Print
Oct 23, 2026

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with Ed Morse Chevrolet GMC DeWitt. We're glad to hear that your wife was happy with the service provided. We appreciate your feedback and hope to see you both again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 20, 2026

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Had appointment for oil change Took 2 hours when it shouldn't of taken more than an hour No one came to tell us why it was taking for long. Would of taken longer if had them wash the it too More

by meanjean26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 21, 2026

Ed Morse Chevy GMC North responded

Thank you for your review. We appreciate your feedback regarding your recent visit for an oil change at Ed Morse Chevy GMC North. We understand that timely service is important and acknowledge the delay and lack of communication during your appointment. Your experience is valuable to us, and our team encourages you to reach out to us directly so we can address your concerns. We are committed to improving our service standards and hope to assist you better in the future. The Ed Morse Chevy Buick GMC North Team

September 27, 2026

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Employee Rating

Second time I’ve been to service and second time after I left a bigger issue happened with my car one time maybe but 2 times something is not right. Your service group told me to bring back but this happene More

by Dsm2asv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rex Franks

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Sep 27, 2026

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand your concerns regarding the recurring issues with your vehicle after service at Ed Morse Chevy GMC North. We appreciate you sharing your experience, and our team takes your feedback seriously. Please consider reaching out to us directly so we can address your concerns and assist you further. Your satisfaction is important to us, and we want to ensure your vehicle is in top condition. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 11, 2026

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Employee Rating

Very pleased with my experience and felt like I made a good decision about where to purchase and install my new tires. More

by Eddie Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex Franks

Print
Sep 12, 2026

Ed Morse Chevy GMC North responded

Thank you for your fantastic feedback, Eddie! We’re glad to hear that you had a great experience with us at Ed Morse Chevy GMC North and that you’re pleased with your decision to purchase and have your new tires installed here. Our team appreciates your trust in us, and we look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 10, 2026

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Employee Rating

Always have a very friendly experience with the dealer comfortable lobby while waiting and always a friendly greet when getting there. Thank you for all you do Mark K. More

by mking26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex Franks

Print
Sep 10, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that you always have a friendly experience at Ed Morse Chevy GMC North and appreciate the comfortable atmosphere we strive to create. Your kind words encourage us to keep doing our best. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 04, 2026

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This is the dealer I purchased my truck from. Made an appointment with the service manager 10 days in advance so they would be sure to have a loaner vehicle for me. He assured me they would accom More

by Furious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service manager James Yarolem

Print
Sep 04, 2026

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We understand your frustration regarding the lack of a loaner vehicle during your recent visit to Ed Morse Chevy GMC North. Your time is valuable, and we appreciate your feedback. Our team aims to provide a seamless service experience, and it seems we fell short in this instance. Please reach out to us directly, as we would like the opportunity to discuss your situation further. Your satisfaction is important to us. Sincerely, The Ed Morse Chevy Buick GMC North Team

August 28, 2026

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Employee Rating

Very satisfied with how they handled my concerns and took care of my needs. Will refer others to this dealership. More

by wiley.scott72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher, Rex Franks

Print
Aug 28, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Wiley! We’re thrilled to hear that you were satisfied with how we addressed your concerns and met your needs. Your referrals mean a lot to us at Ed Morse Chevrolet GMC DeWitt. We look forward to serving you and your friends in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

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