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Retanza Grier
Retanza Grier at Jim Ellis Chevrolet
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Retanza Grier

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
168 Reviews
4.7

168 Reviews

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168 Reviews of Retanza Grier

February 02, 2025

Dealership Rating
Employee Rating

Retenza Grier is honest, knowledgeable and truly understands customer service. We stay Jim Ellis customers largely because of Retenza More

by BJCERMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Retenza and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 18, 2025

Dealership Rating
Employee Rating

I love ReTanza. . She's always professional and courteous. And always treats me as family. Great job Miss Grier! More

by duke7684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2025

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Retanza and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

January 10, 2025

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Employee Rating

I HIGHLY recommend Jim Ellis Chevrolet! Kyle somehow convinced me that I needed the new truck that I now LOVE (he was right!!!), Kalo maneuvered what was necessary for my deal to go thro More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kalo Brantley , Kyle!

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Jan 10, 2025

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience, Nikki! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

December 22, 2024

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Employee Rating

The service people was professional and the service was Great! I will use them for service although I live in Conyers. More

by VSHARP4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Jim Ellis Chevrolet responded

Thank you for the five-star rating. We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

December 06, 2024

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Employee Rating

Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker, Nicolas Caicedo

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Dec 07, 2024

Jim Ellis Chevrolet responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 04, 2024

Dealership Rating
Employee Rating

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker, Nicolas Caicedo

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Nov 08, 2024

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 24, 2024

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Employee Rating

Retanza Grier is exceptionally good at staying on top of the work to be done, and in keeping me informed. More

by NEALDAVIES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Jim Ellis Chevrolet responded

Neal, It's great to hear that Retanza was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

October 23, 2024

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Employee Rating

Company is great and so is my advisor. All of my cars are from them More

by CP6551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 21, 2024

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Employee Rating

I was taken care of so caring and professionally having never been here before the service was so professionally done and in such a short time I was amazed with the complete experience never had better se More

by recowsert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair, Jason Blanchard, Brian Baker, Nicolas Caicedo

Report | Print
Oct 21, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 21, 2024

Dealership Rating
Employee Rating

The service was great. Experience was wonderful. Retanza always takes great care of me and my baby. I can't say enough about these folks making a not so great situation p More

by idonthaveascreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji, Loan Pham

Report | Print
Oct 21, 2024

Jim Ellis Chevrolet responded

We are very happy to hear that Retanza provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

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