Retanza Grier
Retanza Grier at Jim Ellis Chevrolet
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Retanza Grier

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
163 Reviews
4.6

163 Reviews

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163 Reviews of Retanza Grier

November 04, 2024

Dealership Rating
Employee Rating

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 08, 2024

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 24, 2024

Dealership Rating
Employee Rating

Retanza Grier is exceptionally good at staying on top of the work to be done, and in keeping me informed. More

by NEALDAVIES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Jim Ellis Chevrolet responded

Neal, It's great to hear that Retanza was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

October 23, 2024

Dealership Rating
Employee Rating

Company is great and so is my advisor. All of my cars are from them More

by CP6551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 21, 2024

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Employee Rating

I was taken care of so caring and professionally having never been here before the service was so professionally done and in such a short time I was amazed with the complete experience never had better se More

by recowsert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 21, 2024

Dealership Rating
Employee Rating

The service was great. Experience was wonderful. Retanza always takes great care of me and my baby. I can't say enough about these folks making a not so great situation p More

by idonthaveascreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji, Loan Pham

Oct 21, 2024

Jim Ellis Chevrolet responded

We are very happy to hear that Retanza provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

October 15, 2024

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Employee Rating

The service department was clean, and a functional environment. The Jim Ellis’ employees were pleasant. The customers waiting room was available with comfortable sitting arrangement, refreshment, tele More

by PASTORDVWYN
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair, Brian Baker , N/ please enlarge the e

Oct 16, 2024

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

October 15, 2024

Dealership Rating
Employee Rating

The entire team provides great service and professionalism each time I had to service my vehicle. More

by rebyfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 10, 2024

Dealership Rating
Employee Rating

I love my service advisor she was friendly respectful and so kind. I have never had such pleasant experience before at Chevy I loved my service advisor and I’m her customer for as long as she is there. She t More

by atrimorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Jim Ellis Chevrolet responded

Thanks for sharing about your service experience with Jim Ellis Chevrolet. Retanza and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

October 09, 2024

Dealership Rating
Employee Rating

The visit salesman was respectfully, friendly. He saw to it that I tried the knot. More

by DWTHEBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

September 29, 2024

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Employee Rating

I was impressed by the level of service I received. Staff was very professional in their handling of the situation More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Jim Ellis Chevrolet responded

Ken, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

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