Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Michael Fair
Michael Fair at Jim Ellis Chevrolet
Refer Me

Michael Fair

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.2
16 Reviews
4.2

16 Reviews

Write a Review

16 Reviews of Michael Fair

May 31, 2024

Dealership Rating
Employee Rating

Took my High Country in for service kept it 5 days still had an issue that was over looked! Paid for the new service/parts no one has called me concerning the service that has to be done. More

by stacymooreb.sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Jun 05, 2024

Jim Ellis Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

Jun 05, 2024

Jim Ellis Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 457-8211 when you have a chance. Thank you, and we look forward to hearing from you.

May 18, 2024

Dealership Rating
Employee Rating

Michele's was great. I’m very happy with the process. The gentleman was very kind and More

by MINWANLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 19, 2024

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

May 17, 2024

Dealership Rating
Employee Rating

I can say for Michael that I respected his honesty. He'd said my truck would be ready the week after I understood Tuesday as a matter of fact and the truck was ready Monday. I applaud that for the most More

by stricklandfredrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 19, 2024

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, Frederick, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

May 16, 2024

Dealership Rating
Employee Rating

Had take it back three times, don’t thank it’s the service person’s fault, but I thank the mechanic had to know the Engine light was on when he completed the work my opinion. when I picked up the veh More

by Follow me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 19, 2024

Jim Ellis Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Expect the Best! Service Manager Mr. David Theriault

May 02, 2024

Dealership Rating
Employee Rating

I am not satisfied with your service department they over charge for oil change that’s not good More

by KAMAL1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
May 05, 2024

Jim Ellis Chevrolet responded

Kamal, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

April 20, 2024

Dealership Rating
Employee Rating

Luis was very helpful. Dealership they’re not interested in us as a customer I won’t come back Thank you More

by Acastanedaess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier, Loan Pham, Jason Blanchard , Orlando Jeffrey, Claudine Mathews

Helpful
Report | Print
Apr 23, 2024

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. \

April 17, 2024

Dealership Rating
Employee Rating

Best dealers in town . JimEllisChevrolet is the best in GEORGIA.And Nick made excellent job.I will recommend all my friends More

by Anthony Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier, Loan Pham, Jason Blanchard , Orlando Jeffrey, Claudine Mathews

Helpful
Report | Print
Apr 17, 2024

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet and for helping to spread the word about us, Anthony. Expect the Best! Service Manager Mr. David Theriault

March 26, 2024

Dealership Rating
Employee Rating

Efficient and professional service! I think I've said all that needs to be said. Bye More

by rmpm709
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair

Helpful
Report | Print
Mar 26, 2024

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

March 15, 2024

Dealership Rating
Employee Rating

Michael was professional and helpful. He got me straightened out on a issue that I had from my last visit with a tire rotation! More

by WOLFFDEN
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair

Helpful
Report | Print
Mar 15, 2024

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

February 07, 2024

Dealership Rating
Employee Rating

Service was fast, but scheduling was difficult. Didn't realize I needed to book an oil change a month in advance More

by simonsen77
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair

Helpful
Report | Print
Feb 08, 2024

Jim Ellis Chevrolet responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

1
2

Dealership Inventory (346 Vehicles)

used 2022 Ford Bronco car, priced at $44,427
2022 Ford Bronco
used
Green exterior
Four-wheel Drive
$44,427
View Details
used 2021 Mazda CX-5 car, priced at $26,499
2021 Mazda CX-5
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$26,499
View Details
used 2022 Ford F-250 car, priced at $49,969
2022 Ford F-250
used
White exterior
Automatic
Four-wheel Drive
$49,969
View Details
used 2021 Acura TLX car, priced at $25,788
2021 Acura TLX
used
Black exterior
Automatic
Front-wheel Drive
$25,788
View Details
used 2005 Chrysler 300C car
2005 Chrysler 300C
used
White exterior
Automatic
Rear-wheel Drive
Not Priced
View Details
used 2022 Chevrolet Blazer car, priced at $35,995
2022 Chevrolet Blazer
used
Gray exterior
Automatic
All-wheel Drive
$35,995
View Details
View All Inventory