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Randy Dowling
Randy Dowling at Bryan College Station Toyota

Randy Dowling

Service Director

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
11 Reviews
4.8

11 Reviews

Write a Review

11 Reviews of Randy Dowling

December 22, 2025

Dealership Rating
Employee Rating

Very good. Enjoyed my experience with my helper. Thanks for the heads up about my car. More

by CANURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Patrick Seigler, Heather Beran, Dustin Holifield, Russell Karli

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November 05, 2025

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Employee Rating

Easy , quick , and responsive service. Love this Service Department ! I will be.back for maintenance More

by rusty.chandler75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory, Tony Rogers

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Nov 06, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad you found the service easy, quick, and responsive. We look forward to assisting you with future maintenance. Customer Relations Manager customerservice@purdygroupusa.com

September 08, 2025

Dealership Rating
Employee Rating

Got my car all fixed thank you. Had it tinted and they fixed my undershield More

by RUSSKARLI86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Tony Rogers, Manny Lopez, Heather Beran, Russell Karli

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Sep 08, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We’re glad we could get your car fixed and take care of the tint and undershield. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com

June 29, 2025

Dealership Rating
Employee Rating

Justin does a great job of making his customer feel valued. He makes sure you know where your car is in the service process and explains any needed work well. More

by toytech1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Bobby Hall

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Jun 30, 2025

Bryan College Station Toyota responded

Thanks for sharing your experience! Justin takes pride in clear communication and excellent service, and we are pleased he made your visit a positive one. Customer Relations Manager customerservice@purdygroupusa.com

May 23, 2025

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Employee Rating

Everyone is so helpful and kind. They rotated the tires in a timely manner. Great job More

by motbits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Heather Beran, Dustin Holifield, Russell Karli

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May 23, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear the team was welcoming and that your salesperson provided professional, knowledgeable assistance. We appreciate the opportunity to work with you and hope to see you again. Customer Relations Manager customerservice@purdygroupusa.com

April 04, 2025

Dealership Rating
Employee Rating

59 dollars for labor for an oil change and oil filter is an insult to the customer. and paying for your shop towels is stupid. More

by BWH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Dustin Holifield

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Apr 07, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear you were unhappy with the pricing. We always strive to be transparent and provide value with our services, but we understand your concerns and will be sure to pass them along to management. If you’d like to speak with us directly, we’re happy to discuss this further. Customer Relations Manager customerservice@purdygroupusa.com

March 29, 2025

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Employee Rating

Always providing reminders for service and reasonable costs. Quality services and done in expected time. More

by scooke5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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Apr 01, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We’re glad to hear that our reminders, reasonable costs, and quality service have met your expectations. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

March 08, 2025

Dealership Rating
Employee Rating

Don’t follow through. Part of your service staff answers “not my job to help you”. Sad More

by rgriggs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Hall, Russell Karli

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Mar 10, 2025

Bryan College Station Toyota responded

We’re sorry to hear about your experience. That’s not the level of service we aim to provide. We appreciate you bringing this to our attention and would like to discuss it further if you’re open to it. Customer Relations Manager customerservice@purdygroupusa.com

February 12, 2025

Dealership Rating
Employee Rating

10/10 would recommend. Everyone did a great job coordinating not only with me and to the tow company - but also with overall service. More

by mayebutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Tony Rogers, Patrick Seigler, Abagail Mojica, Heather Beran

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Feb 13, 2025

Bryan College Station Toyota responded

Thank you for the fantastic review! We’re so happy to hear that everything went smoothly and that our team was able to coordinate effectively with both you and the tow company. We appreciate your recommendation and look forward to providing excellent service again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 06, 2025

Dealership Rating
Employee Rating

I can honestly say there is absolutely no other dealership treating their customers this great Bryan college station Toyota is excellent and the customer service exceeds any charts More

by kimmdft80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani, Justin Birdwell, Bobby Hall, Manny Lopez, Heather Beran, Dustin Holifield, Russell Karli

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Feb 06, 2025

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a great experience with us. Customer service is our top priority, and it's great to know we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

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