Ragina Fitz | Page 24

Great overall experience at the service department. Will absolutely visit again when needed. Thank you. Will absolutely visit again when needed. Thank you. More

by JAYWOODFIN23 Verified Customer Verified Customer

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Ragina Fitz, Service Advisor, listened to my concerns and understood my anxiety due to the age of my E350. She was knowledgeable, professional and addressed all my questions. She took the time to have t understood my anxiety due to the age of my E350. She was knowledgeable, professional and addressed all my questions. She took the time to have the mechanic advise me on what he found. This service experience is the reason I will return to Mercedes of Midlothian for my car service. More

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Ragina was wonderful. Got me right in and set me up with a loner. The service people told her and she told me to expect the work to be about 2 hours and it took about 4. T Got me right in and set me up with a loner. The service people told her and she told me to expect the work to be about 2 hours and it took about 4. That and the fact that we had asked that they check and correct the pressure in the tires and it was not done are my only complaints. Otherwise a good experience. BTW, the facilities are beautiful and the new cars mighty tempting. More

by sp.8810 Verified Customer Verified Customer

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