Rafal Sterkowiec

When they sold me the car, the touch screen was not working. They told me that they ordered a new one from Japan and it would take 3 to 6 weeks to get here. I called service today, since it has been 7 working. They told me that they ordered a new one from Japan and it would take 3 to 6 weeks to get here. I called service today, since it has been 7 weeks since I have purchased the car. Now they tell me that I am waiting for a refurbished touch screen and that there is only one place in the US that refurbishes them and that it is taking a really long time. So I have had no radio, no ability to play music, and no navigation screen for 7 weeks, and who knows how much longer it will take. I want them to send me a new one, since that is what they promised. More

by berttassara Verified Customer Verified Customer

Report | Print

We had a great experience with this dealer. We worked with Rafal back in January and then resumed our vehicle search in March and he answered all of our questions thoroughly and patiently. We a We worked with Rafal back in January and then resumed our vehicle search in March and he answered all of our questions thoroughly and patiently. We appreciated the calmness of this location and attention to us as customers without being overwhelming. More

Report | Print

The experience was painless professional and all the details were explained clearly. Rafael was courteous and a pleasure to deal with. The finance team was accommodating and thorough. details were explained clearly. Rafael was courteous and a pleasure to deal with. The finance team was accommodating and thorough. More

by mhenriksson Verified Customer Verified Customer

Report | Print

Jose was great and help me get my vehicle fixed and ready for the road again for the road again More

by arnher99 Verified Customer Verified Customer

Report | Print

Very transparent on their Advertised PRICING, no hidden fees, or un wanted add-ons, 2hrs in and out, including quick test drive, finance paperwork and plates. Definitely Recommend! fees, or un wanted add-ons, 2hrs in and out, including quick test drive, finance paperwork and plates. Definitely Recommend! More

by tolentojaime Verified Customer Verified Customer

Report | Print

I would highly recommend Rafal Sterkowiec for car buying at Biggers. He was exceptional when it came to information regarding the Mitsubishi Outlander. at Biggers. He was exceptional when it came to information regarding the Mitsubishi Outlander. More

Report | Print

We've bought many new cars over the years, and we had a very pleasant experience at Biggers with Arnold Hernandez as our salesperson. The manager was also great to work with. We never felt like they were t very pleasant experience at Biggers with Arnold Hernandez as our salesperson. The manager was also great to work with. We never felt like they were trying to hard sell us, which we really appreciated. I would definitely recommend Biggers to others interested in purchasing a vehicle. More

Report | Print

Es un consecuonario muy práctico y de un personal muy especializado en su área gracias especializado en su área gracias More

by guipekatty Verified Customer Verified Customer

Report | Print

Rafal was very helpful and knowledgeable. He made the whole process of buying very easy. He made the whole process of buying very easy. More

Report | Print

Very happy with our new Mitsubishi Outlander, couldn't be more happier. Thank you Rafal for all your help. We appreciate it. more happier. Thank you Rafal for all your help. We appreciate it. More

by kalskas Verified Customer Verified Customer

Report | Print