Rafael Rivera
Rafael Rivera at Countryside Nissan

Rafael Rivera

General Manager

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
177 Reviews
4.8

177 Reviews

Write a Review

Languages Spoken

Spanish Spanish

177 Reviews of Rafael Rivera

July 04, 2026

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Employee Rating

Top notch service department. From the service manager to the advisor and technician, everything went great! More

by Tommypos
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2026

Countryside Nissan responded

We’re delighted to hear everything went smoothly with our service department. We’ll share your kind words with the service manager, advisor, and technician. Countryside Nissan Team

June 11, 2026

Dealership Rating
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Great experience working with Christian, Rafael, and the dealership. After a few issues that came up, these were taken care of promptly and professionally. Christian also went above and beyond returning an More

by dsimon4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Orrosquieta

Jun 11, 2026

Countryside Nissan responded

We’re delighted Christian and Rafael could address your concerns so quickly and even return the item you left behind. Enjoy your new Nissan Murano, and thank you for recommending us. We look forward to helping you again. Countryside Nissan Team

June 11, 2026

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We purchased a used vehicle from countryside, Nissan and after returning home, we’re not completely satisfied with it after a review Rafael the general manager contacted us and wanted to make everything rig More

by dsimon4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Orrosquieta

Jun 11, 2026

Countryside Nissan responded

It’s wonderful to hear Rafael and Christian addressed your concerns and that you’re enjoying your 2026 Nissan Murano. Thank you for recommending us following your experience. We look forward to serving you again. Countryside Nissan Team

May 30, 2026

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I was right away made to feel at home. I felt so comfortable and at ease while talking to Rafael and Christian. This is my 4th car that I purchased from this dealership. I will always come More

by MEREDITH.MANIKAS
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Recommend Dealer
Yes
May 30, 2026

Countryside Nissan responded

Thank you for choosing to purchase your new Nissan Kicks with Rafael and Christian. Your loyalty over four vehicles means a lot to us and we look forward to helping you with your next car. Countryside Nissan Team

March 30, 2026

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Was a good experience sales and service brought my car in for service for 1st oil change and rotate was done very quickly More

by GARYDRAWANT
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2026

Countryside Nissan responded

It was a pleasure assisting with your Nissan Kicks for its first oil change. We’re happy our sales and service teams completed the oil change and tire rotation efficiently. Feel free to come back whenever you need. Countryside Nissan Team

March 28, 2026

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Everything was excellent all sales people were very professional and helpful would consider dealership again thanks More

by rlconing
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Recommend Dealer
Yes

Other Employees Tagged: Edward Doerge, Jaime Avelar

Mar 28, 2026

Countryside Nissan responded

We’re glad our sales team delivered the professional and helpful service you experienced while purchasing your used Nissan Rogue. Thank you for your trust and for considering us again. We look forward to serving you in the future. Countryside Nissan Team

March 17, 2026

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Countryside Nissans service department is top notch! The advisor, manager and tech were all great to work with. More

by Tommypos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Countryside Nissan responded

It’s wonderful to hear our service department exceeded your expectations. We’re pleased the advisor, manager and technician delivered a seamless experience for your Nissan Sentra. Please let us know if you need any further assistance. Countryside Nissan Team

March 14, 2026

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Great service great customer service totally open to negotiate with the pricing and professional on all More

by hernndez4740
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Recommend Dealer
Yes

Other Employees Tagged: Violeta Garcia

Mar 14, 2026

Countryside Nissan responded

We’re thrilled Rafael and our team could offer transparent pricing and professional service for your Toyota Grand Highlander purchase. Your recognition of our open negotiation process is much appreciated. We look forward to being here for you as you enjoy your Grand Highlander. Countryside Nissan Team

March 01, 2026

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We only buy our vehicles from Countryside Nissan! It’s always a great experience start to finish. Kuba and Tim are knowledgeable, thorough, helpful and honest. All questions are answered quickly if More

by RIN13064
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Duda, Kuba Luc

Mar 01, 2026

Countryside Nissan responded

It’s fantastic to know you keep coming back for your Nissan vehicles and that Tim and Kuba were helpful, knowledgeable and honest. We appreciate your feedback on our prompt responses and how our service team takes great care of you. Don’t hesitate to reach out if you have more questions or need assistance with your vehicle. Countryside Nissan Team

January 02, 2026

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Employee Rating

Thank you for the efficient transaction and staying open late to make it clean before leaving. More

by dlawler_99
Sales Price Transparency
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Recommend Dealer
Yes
Jan 06, 2026

Countryside Nissan responded

Thank you, dlawler_99! We appreciate your support!

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