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BJ Diloy
BJ Diloy at Countryside Nissan

BJ Diloy

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
345 Reviews
4.8

345 Reviews

Write a Review

345 Reviews of BJ Diloy

July 04, 2026

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Employee Rating

Staff is very friendly and greeted me as soon as I walked in. Service was quick and love receiving the video walkthrough. More

by soledadr8586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Adame

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Jul 04, 2026

Countryside Nissan responded

Thank you for sharing your experience. We’re delighted our team greeted you promptly and completed your Nissan Xterra service efficiently. It’s great to know you appreciated the video walkthrough, and we look forward to assisting you again. Countryside Nissan Team

July 04, 2026

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Top notch service department. From the service manager to the advisor and technician, everything went great! More

by Tommypos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Valle, Rafael Rivera, Tim Duda, Cinthya Bautista, Christian Orrosquieta, Vanessa Adame, Ramiro Casas-Reyes

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Jul 04, 2026

Countryside Nissan responded

We’re delighted to hear everything went smoothly with our service department. We’ll share your kind words with the service manager, advisor, and technician. Countryside Nissan Team

June 19, 2026

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Everyone is so nice and helpful. Explains everything in detail. Will continue to come here and recommend. More

by alexandriapg0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista, Vanessa Adame, Ramiro Casas-Reyes

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Jun 19, 2026

Countryside Nissan responded

Thank you for highlighting how our team treated you with kindness and clear explanations. We’re pleased to be your choice for servicing your Nissan Kicks and appreciate you recommending us. We look forward to your next visit. Countryside Nissan Team

June 18, 2026

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BJ checked me in he was very knowledge and professional The service was on time and excellent as always More

by leeman0858
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Recommend Dealer
Yes
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Jun 18, 2026

Countryside Nissan responded

Thank you for noting Bj’s professional and knowledgeable assistance during check-in. We’re glad your Nissan Kicks service was prompt and excellent as always. We look forward to helping you keep it running smoothly. Countryside Nissan Team

May 29, 2026

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Dealership was fine. Got my service done in a timely manner. Costs were about what I thought. More

by jaerhart
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Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

Countryside Nissan responded

Bj and our service team were pleased to complete your Nissan service efficiently and at the cost you anticipated. Thank you for your 5-star rating. Countryside Nissan Team

May 29, 2026

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Service department is fantastic! However, we have been in the building three times in the past month to shop for cars. Different sales person each time (none of which are listed be More

by donjaksa1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Cinthya Bautista

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May 30, 2026

Countryside Nissan responded

donjaksa1, we are thrilled that you love our service team and obviously not thrilled that your sales experience has been poor. We have added three new people recently that aren't yet in the DealerRater system - that's on me - sorry. Our used vehicle business has been brisk (reason for more sales peeps) and getting all of our purchased vehicles to the dealership + through the inspection process is taking some time. Our General Manager, Rafael would be happy to work with you personally to find the right vehicle if you are open to it. Here is his direct # (630) 200-5717.

May 28, 2026

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BJ, the service tech, for ten years have made the magic happen for me. He is very accessible. Raphael the service manager is approachable, hands on and a very nice person to deal with. More

by Drrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista , Raphael

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May 28, 2026

Countryside Nissan responded

Thank you for trusting your Nissan Quest with us for the past ten years. It’s great to hear that Bj’s expertise and accessibility have consistently met your needs and that our service manager’s hands-on, approachable style made everything smooth. We look forward to assisting you again. Countryside Nissan Team

May 26, 2026

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I have been coming here for several years and always great service. I haven't had any problems. More

by vvaladka
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Service Communication
Recommend Dealer
Yes
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May 26, 2026

Countryside Nissan responded

We’re delighted to have you with us for so many years and glad your Nissan 350Z has received smooth service. Thank you for trusting us with your car and for sharing your feedback. We look forward to assisting you again in the future. Countryside Nissan Team

May 21, 2026

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Employee Rating

Bj was very helpful as always. He's a very good service advisor! Alwayshelpfuland makes sure everythingisdoneright!! More

by jdurkin911
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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May 21, 2026

Countryside Nissan responded

Thank you for sharing your positive experience with Bj’s attentive service. We’re glad he takes the time to make sure everything on your Nissan Murano is done right. Thanks for the five-star rating and for trusting us with your vehicle’s care. Countryside Nissan Team

May 18, 2026

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Employee Rating

The team was very informative and helpful. Cinthya was very responsive to my concerns and attentive to my needs. More

by Happy faces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

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May 18, 2026

Countryside Nissan responded

It’s fantastic to know the team provided helpful and informative service on your Ford Explorer, especially Cinthya’s responsiveness to your concerns. Thanks for sharing your experience and we look forward to assisting with your next service visit. Countryside Nissan Team

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