Rachelle Pennington
Rachelle Pennington at Mercedes-Benz of Columbus
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Rachelle Pennington

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.8
239 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English English

4.8

239 Reviews

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239 Reviews of Rachelle Pennington

December 21, 2024

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Employee Rating

Nice Friendly service department. Very knowledgeable and helpful when explaining what services are being done and what is required in the future. More

by tellis2665
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

December 19, 2024

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Love the service and the service tech. & of course management...great work you guys thnks More

by cdbrown087
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing, Haley McDonald

December 18, 2024

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Great Team! Always professional Always helpful .. each of the service reps are exceptional !!! Highly recommend!! More

by CONNIE.WILKES.C4AW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing, Haley McDonald

December 09, 2024

Dealership Rating
Employee Rating

Among the many reasons that bring me back to Mercedes-Benz of Columbus is the consistency in great, friendly service and the person that makes it all happen, Rachelle Pennington. We are always c More

by leonardo_jay
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2024

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Always excellent service and Rachelle is definitely five star in every aspect that is for sure. More

by donnaosborn63
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Recommend Dealer
Yes

December 04, 2024

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Great customer service, very knowledgeable and friendly stall always willing to go the extra mile. More

by aminnigan
Service Price Transparency
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Recommend Dealer
Yes

December 04, 2024

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Great by the service department. Love my Service Advisor Rachelle Pennington. Can’t buy a vehicle here they do great work on my S-Class 580 More

by ecamacho
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Recommend Dealer
Yes

November 20, 2024

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The best thing at Mercedes Benz of Columbus is the Service Advisor Rachelle Pennington, she’s great. More

by ecamacho
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 13, 2024

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I liked the customer service; everyone was helpful. I will take advantage of some of the benefits next time. I will probably buy a car from this dealershp. More

by tstaplessr29
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald , I am not sure if Haley was the cashier, but the cashier was helpful

November 01, 2024

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Great Dealership customer service. They accommodated me very well with a nice loaner vehicle and they also fixed my car issue in a timely manner. More

by dextergilbert25
Service Price Transparency
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Recommend Dealer
Yes
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