Rachel Collins
Rachel Collins at RBM of Alpharetta
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Rachel Collins

Finance Manager

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
111 Reviews
5.0

111 Reviews

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111 Reviews of Rachel Collins

October 31, 2024

Dealership Rating
Employee Rating

Those at RBM Alpharetta could not have been more fantastic in every single way. Firstly, the vehicle was very much in keeping with the photos and videos on line. Secondly, they were very much availa More

by Zaraq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Brennan, Gwen Moss

October 21, 2024

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Excellent customer service! Very smooth and quick transaction. Thank you team RBM! Top marks to everyone who assisted us, said hello and treated us so well! More

by Silver-Metallic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

RBM of Alpharetta responded

Hello, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Regards, RBM of Alpharetta

October 21, 2024

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After a recent car accident, I found myself in need of a new car. I began the process online at RBM of Alpharetta. Lori Mohr introduced herself to me and immediately I felt a connection. She listened and More

by Shelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Mohr

Oct 28, 2024

RBM of Alpharetta responded

Hello Shelley, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 21, 2024

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My husband and I had a great experience at RBM of Alpharetta thanks to Lori who made the unenjoyable outing of car shopping enjoyable! Highly recommend you ask for Lori when looking for your next veh More

by jennalynnrobinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Mohr

Oct 28, 2024

RBM of Alpharetta responded

Hi Jennalynnrobinson, Thank you so much for the 5-star review! We appreciate your kind words about Lori Mohr. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 19, 2024

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I recently worked with John at RBM of Alpharetta to complete my lease buyout, and it was a great experience. The process was smooth, professional, and hassle-free from beginning to end. John made every More

by johnnym
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Sauer

Oct 28, 2024

RBM of Alpharetta responded

Hello Johnnym, Thank you for your glowing review! We're delighted to hear that your experience with John Sauer exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it's wonderful to know that we achieved that with you. We'll be sure to pass along your kind words to John and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Regards, RBM of Alpharetta

October 18, 2024

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Employee Rating

Vadim and RBM of Alpharetta had amazing customer service and was great to work with! We will be back! More

by Bailey Johnston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Turry, Vadim Russu

Oct 28, 2024

RBM of Alpharetta responded

Hi Bailey, Thank you so much for the 5-star review! We appreciate your kind words about Vadim Russu. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 16, 2024

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Very professional. They made the entire process extremely easy and quick. The staff was very helpful. More

by Brison
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ezequiel Rik

Oct 28, 2024

RBM of Alpharetta responded

Hello Brison, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Best Regards, RBM of Alpharetta

October 14, 2024

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Employee Rating

What a phenomenal experience from start to finish! Gwen Moss went above and beyond taking care of me during my purchase experience with RBM of Alpharetta! Gwen is very knowledgeable of the product and More

by C Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

RBM of Alpharetta responded

Hello C Martin, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Gwen Moss ensured you had a great time while searching for the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 07, 2024

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We drove up from Florida to get John to take care of us. John was very knowledgeable and professional. More

by DDVeenstra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Sauer , Martin Hina

Oct 28, 2024

RBM of Alpharetta responded

Hello DDVeenstra, Thank you so much for the 5-star review! We appreciate your kind words about John Sauer. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

September 25, 2024

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Employee Rating

Jeff Twiggs is a very professional salesman and we enjoyed working with him. Finance department was great and the whole process once the deal was struck was quick and seamless. More

by Sbeckham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Twiggs

Sep 27, 2024

RBM of Alpharetta responded

We greatly appreciate your feedback! It’s wonderful to hear that your experience with Jeff Twiggs at RBM of Alpharetta was so positive. His professionalism truly makes a difference! We’re also glad to hear that the finance department met your expectations and that the process was quick and seamless once the deal was finalized. Your satisfaction is our priority, and we hope you enjoy your new vehicle! Best Wishes, Your Friends and Family at RBM of Alpharetta

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