111 Reviews
Write a Review111 Reviews of Rachel Collins
October 31, 2024
Those at RBM Alpharetta could not have been more fantastic in every single way. Firstly, the vehicle was very much in keeping with the photos and videos on line. Secondly, they were very much availa fantastic in every single way. Firstly, the vehicle was very much in keeping with the photos and videos on line. Secondly, they were very much available whenever I had to call. My job can make it difficult for me to reach and my circumstance in this regard meant a delayed buying process. However, they could not have been more patient and courteous with me. Gwen Moss in particular was amazing in working with me - she was attentive, patient and able to answer almost all my questions. The finance team were also great, and made the buying process seamless. It really did feel like a smooth, luxurious process with them. I could not have been happier and would very easily recommend them to anyone looking to purchase a new Mercedes. It’s worth mentioning they do have experience with out of state clients which I was, and this helped me significantly. More
Other Employees Tagged: Lisa Brennan, Gwen Moss
October 21, 2024
Excellent customer service! Very smooth and quick transaction. Thank you team RBM! Top marks to everyone who assisted us, said hello and treated us so well! Very smooth and quick transaction. Thank you team RBM! Top marks to everyone who assisted us, said hello and treated us so well! More
Other Employees Tagged: Neil Turry, Martin Hina, Linda Luu
October 21, 2024
After a recent car accident, I found myself in need of a new car. I began the process online at RBM of Alpharetta. Lori Mohr introduced herself to me and immediately I felt a connection. She listened and new car. I began the process online at RBM of Alpharetta. Lori Mohr introduced herself to me and immediately I felt a connection. She listened and understood what I was looking for in my next purchase. She found exactly what I was looking for. RBM of Alpharetta makes the car buying process easy and professionally, with no haggeling. While other delearships in the Atlanta area called and emailed too much, RBM handled the process in a professional manner. I will never shop anywhere else! I would recommend Lori Mohr and RBM Alpharetta to all of my friends and family. When it came to signing, Rachel made it a very pleasant experience! More
Other Employees Tagged: Lori Mohr
October 21, 2024
My husband and I had a great experience at RBM of Alpharetta thanks to Lori who made the unenjoyable outing of car shopping enjoyable! Highly recommend you ask for Lori when looking for your next veh Alpharetta thanks to Lori who made the unenjoyable outing of car shopping enjoyable! Highly recommend you ask for Lori when looking for your next vehicle! More
Other Employees Tagged: Lori Mohr
October 19, 2024
I recently worked with John at RBM of Alpharetta to complete my lease buyout, and it was a great experience. The process was smooth, professional, and hassle-free from beginning to end. John made every complete my lease buyout, and it was a great experience. The process was smooth, professional, and hassle-free from beginning to end. John made everything easy and straightforward. Highly recommend! More
Other Employees Tagged: John Sauer
October 18, 2024
Vadim and RBM of Alpharetta had amazing customer service and was great to work with! We will be back! and was great to work with! We will be back! More
Other Employees Tagged: Neil Turry, Vadim Russu
October 16, 2024
Very professional. They made the entire process extremely easy and quick. The staff was very helpful. They made the entire process extremely easy and quick. The staff was very helpful. More
Other Employees Tagged: Ezequiel Rik
October 14, 2024
What a phenomenal experience from start to finish! Gwen Moss went above and beyond taking care of me during my purchase experience with RBM of Alpharetta! Gwen is very knowledgeable of the product and Gwen Moss went above and beyond taking care of me during my purchase experience with RBM of Alpharetta! Gwen is very knowledgeable of the product and took a great deal of time to listen to my needs and tailor my experience to match. She is personable and takes the purchase experience to a whole new personal level. Gwen was patient and I never one felt rushed to make a decision. Gwen took time to introduce me to the Neil on their management team as well as Lisa and Rachel on the finance team. All of my interactions with this team was professional and each person took the time to get to know me and listen to my needs. Thank you Gwen for yet another fabulous experience, you are excellent at what you do and your personal touch takes you over the top! Thank you to the entire RBM Alpharetta team! More
Other Employees Tagged: Neil Turry, Lisa Brennan, Gwen Moss
October 07, 2024
We drove up from Florida to get John to take care of us. John was very knowledgeable and professional. John was very knowledgeable and professional. More
Other Employees Tagged: John Sauer , Martin Hina
September 25, 2024
Jeff Twiggs is a very professional salesman and we enjoyed working with him. Finance department was great and the whole process once the deal was struck was quick and seamless. enjoyed working with him. Finance department was great and the whole process once the deal was struck was quick and seamless. More
Other Employees Tagged: Jeff Twiggs