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Rachel Alvey
Rachel Alvey at James Wood AutoPark
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Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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5.0
123 Reviews
5.0

123 Reviews

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123 Reviews of Rachel Alvey

May 13, 2025

Dealership Rating
Employee Rating

Everyone there is so so nice! I really love my new car. I would surely recommend James Woods to my family and friends. Thanks for taking care of me and my husband. More

by tonyajoneshunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rossie Sewell, Taylor Adams

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May 10, 2025

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Employee Rating

They have top notch customer service & always go above and beyond to help you out. I definitely recommend them More

by mazensweidan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Lewis

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May 07, 2025

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Employee Rating

He is nice person even i went to different gmc they not interested for sale More

by kuberan_2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michel Woods

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May 07, 2025

James Wood AutoPark responded

Thank you for your feedback! We're glad to hear you had a positive experience with us at James Wood Chevrolet Denton. We strive to provide excellent service and get our customers into the vehicles they desire. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 07, 2025

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Wonderful group that always go above and beyond to help with my vehicle service Great!!! More

by JODYEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franklin Wood, Taylor Adams

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May 07, 2025

James Wood AutoPark responded

Thank you for your fantastic review, Jody! We truly appreciate your kind words about our team at James Wood Chevrolet Denton. It's our pleasure to go above and beyond to assist you with your vehicle service. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 03, 2025

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Great service, timely and feel like my time is valued, good communication and responsive. Thank you! More

by lenertm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2025

James Wood AutoPark responded

Thank you for your fantastic feedback! We're thrilled to hear that you experienced great service at James Wood Chevrolet Denton, and that you felt your time was valued. Our team works hard to ensure good communication and responsiveness, so your kind words are greatly appreciated. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 02, 2025

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Employee Rating

James Woods Cadillac repaired my XT5 in 2 days when Crest Cadillac had my car for a week and couldnt find anything wrong with it! More

by SMITHKATHY0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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May 03, 2025

James Wood AutoPark responded

Thank you for your fantastic review, Kathy! We're thrilled to hear that we could repair your XT5 so quickly and efficiently at James Wood Chevrolet Denton. It's great to know that we could meet your needs better than your previous experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 29, 2025

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Employee Rating

I always experience great customer service when I go for service appointments. I don't have anything further to add to this survey . More

by CW76205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Apr 29, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that you've consistently experienced great customer service at James Wood Chevrolet Denton. We look forward to seeing you at your next service appointment! Sincerely, James Wood AutoPark Management | 940-591-9663

April 26, 2025

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Employee Rating

Excellent service, very helpful as well as caring. Our loaner car was great, and my car is working great in addition to being cleaner when I picked it up than when I dropped it off! More

by KENDANELSON5083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Mike Belew, Taylor Adams

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Apr 26, 2025

James Wood AutoPark responded

Thank you so much for your kind words! We truly appreciate your positive feedback about the excellent service you received at James Wood Chevrolet Denton. We're glad to hear that the loaner car worked well for you and that your car was returned cleaner. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 26, 2025

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Employee Rating

Great service. Everyone was helpful and courteous from scheduling to pickup and delivery. Will be back. More

by farmerra2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from James Wood Chevrolet Denton and that our team was helpful and courteous throughout your experience. We can't wait to welcome you back! Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2025

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Employee Rating

Excellent service level. All needs met and Rachel always keeps me informed as to the status of my service needs More

by knifemaker115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

James Wood AutoPark responded

Thank you for your feedback! We’re so happy to hear that Rachel has been attentive and kept you well-informed throughout the service process at James Wood Chevrolet Denton. We take pride in delivering exceptional service and look forward to continuing to meet all your needs in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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