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Rachel Alvey
Rachel Alvey at James Wood AutoPark
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Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
116 Reviews
4.9

116 Reviews

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116 Reviews of Rachel Alvey

April 26, 2025

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Employee Rating

Great service. Everyone was helpful and courteous from scheduling to pickup and delivery. Will be back. More

by farmerra2003
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Recommend Dealer
Yes
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Apr 26, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from James Wood Chevrolet Denton and that our team was helpful and courteous throughout your experience. We can't wait to welcome you back! Sincerely, James Wood AutoPark Management | 940-591-9663

April 26, 2025

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Excellent service, very helpful as well as caring. Our loaner car was great, and my car is working great in addition to being cleaner when I picked it up than when I dropped it off! More

by KENDANELSON5083
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Mike Belew, Taylor Adams

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Apr 26, 2025

James Wood AutoPark responded

Thank you so much for your kind words! We truly appreciate your positive feedback about the excellent service you received at James Wood Chevrolet Denton. We're glad to hear that the loaner car worked well for you and that your car was returned cleaner. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2025

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Excellent service level. All needs met and Rachel always keeps me informed as to the status of my service needs More

by knifemaker115
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Yes
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Apr 25, 2025

James Wood AutoPark responded

Thank you for your feedback! We’re so happy to hear that Rachel has been attentive and kept you well-informed throughout the service process at James Wood Chevrolet Denton. We take pride in delivering exceptional service and look forward to continuing to meet all your needs in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 19, 2025

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The dealership was very courteous and did a good job working to diagnose my car More

by JOHN.HENCHES
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Yes
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Apr 19, 2025

James Wood AutoPark responded

Thank you for your kind words! We're glad to hear that our team at James Wood Chevrolet Denton provided courteous service and effectively diagnosed your car. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 19, 2025

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Wonderful service. Cleaned my car so well afterwards too. Love the waiting area on most visits, so cozy and welcoming. Wish fellow customers wouldn’t talk loudly on the More

by TAMMY.CARDWELL
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Recommend Dealer
Yes
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Apr 20, 2025

James Wood AutoPark responded

Thank you for your wonderful review, Tammy! We're thrilled to hear that you appreciated the service at James Wood Chevrolet Denton and enjoyed our cozy waiting area. We understand how a peaceful environment is important, and we appreciate your feedback regarding noise levels. We'll work on creating a more restful atmosphere for all our customers. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

April 17, 2025

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Tim Takes real good care of me,He keeps me informed on how my truck is doing. More

by DANDR50
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Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkins, Jesse Salazar

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Apr 17, 2025

James Wood AutoPark responded

Thank you for your glowing review! We’re thrilled to hear that Tim is taking such great care of you and keeping you informed about your truck. At James Wood Chevrolet Denton, we pride ourselves on providing top-notch service. We appreciate your support and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

April 15, 2025

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Always welcoming and professional. DeAnn P. most always comes to visit with me to see how I am while waiting for my routine service to be completed. More

by KNIGHT.DIXIE
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Franklin Wood

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Apr 16, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We appreciate your kind words about our team at James Wood Chevrolet Denton, and I'm glad to hear that you feel welcomed and valued. It's great to know that DeAnn takes the time to check in with you during your service visits. We look forward to seeing you again for your next routine service! Sincerely, James Wood AutoPark Management | 940-591-9663

April 15, 2025

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Employee Rating

Rachel is great at listening and suggesting the best way to take care of my service needs. She also lets me know when the service will be complete and keeps me updated on the progress. More

by gwater247
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our service and that Rachel was able to provide you with excellent care and communication. At James Wood Chevrolet Denton, we strive to keep our customers informed and satisfied. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 11, 2025

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The service provided to me for my scheduled maintenance by James Wood and Rachel Alvey were excellent. I appreciate Rachel’s willingness to answer any questions! More

by FRANK.METS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shellie Tait

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Apr 15, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback, Frank! We're thrilled to hear that you had an excellent experience during your scheduled maintenance at James Wood Chevrolet Denton. Rachel is indeed a valuable part of our team, and we're glad she could assist you with your questions. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

April 08, 2025

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Employee Rating

Efficient professional good service and I don’t need to write 15 words to let you know this! More

by jbates7771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Jared Laska, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez

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Apr 15, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the efficient and professional service at James Wood Chevrolet Denton. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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