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Primal Kumar
Primal Kumar at Elk Grove Toyota
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Primal Kumar

Express Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.9
49 Reviews
4.9

49 Reviews

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49 Reviews of Primal Kumar

March 11, 2025

Dealership Rating
Employee Rating

I always get excellent service at toyota Elk Grove. The service advisors are very knowledgeable, kind, helpful, patient and accommodating. The place is immaculately clean and extremely organized. Final More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andres Flores

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Mar 11, 2025

Elk Grove Toyota responded

Hi Peter, Thank you for sharing this wonderful review with our community. I am happy to know our staff is always helpful during your time with us. We are thankful for awesome customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 20, 2025

Dealership Rating
Employee Rating

Fast and efficient service . Close to my location and excellent customer service. Good price overall More

by Ndy1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Keosykao, Miguel Navarro, Andy Tran , John Nguyen, Ronald Singh, Mike Lau, Gustavo Nevarez, Khang Bui, Andres Flores

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Feb 20, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review and rate many of our Service staff. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

December 15, 2023

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Employee Rating

Primal was accommodating, respectful friendly, concerned or caring, and VERY helpful with a smile. Thank you. More

by mss80922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 12, 2023

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Bought my car here last year and the sales process was much better than at other dealerships. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2023

Elk Grove Toyota responded

Hello Chris, Thank you for reviewing Elk Grove Toyota. I am happy to hear you found the purchasing experience here better than at other dealerships. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

June 17, 2023

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Employee Rating

Excellent service. Service writer was very helpful. Took time to save some time and money. More

by cnegri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2023

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your experience here online. I am happy to hear that your Service Writer was helpful and saved you time and money. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 28, 2023

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Employee Rating

Worked with Primal this time. He was very professional and explained everything. Loved the 1:40 service time since I didn't have to wait 1/2 hour like I do in the morning. More

by edlin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2023

Elk Grove Toyota responded

Hello, Thank you so much for your review. I am happy to hear your service with Primal was quicker. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 16, 2023

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Amazing customer services! The service man was very kind and courteous. Fast service. Highly recommend! More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 25, 2023

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Employee Rating

Elk Grove Toyota did a great job servicing my car and finished early. Thank you More

by jean_williams4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2023

jean_williams4 responded

Approved

January 14, 2023

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Employee Rating

The staff in Elk Grove Toyota are extremely wonderful. The maintenance department are attentive, helpful, informative, and are usually great at getting you in and out. More

by Sal A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alberto Aguilar, Ronald Singh, Ping Yang

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Mar 07, 2023

Elk Grove Toyota responded

Thank you for your kind words! We appreciate the opportunity to work with you!

September 28, 2022

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Employee Rating

Great customer service And don’t have to wait too long in the line And the stops are wonderful More

by yashmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Moore, Alvin Kumar, Andy Tran , Ronald Singh, Mike Lau , Lauren Addison, Anthony Aldrete, Nicholas Kersten, Kevin Nguyen

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Oct 26, 2022

Elk Grove Toyota responded

Thank you for this review! We appreciate your business and your kind words!

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