Phil Falzarano | Page 5

2nd car bought from Phil. Very happy with my experience. Great trade in value for my 2019. Very happy with my experience. Great trade in value for my 2019. More

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Naples Mazda stands out for their customer service, I live in Fort Myers and I rather do business with them. Great job! live in Fort Myers and I rather do business with them. Great job! More

by LIZCESARSWF Verified Customer Verified Customer

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I purchased a car from naples madza, this was my first experience with this dealership. Salesman Phil was a pleasure to work with. Finance department worked hard to find me a great deal, everyone I came i experience with this dealership. Salesman Phil was a pleasure to work with. Finance department worked hard to find me a great deal, everyone I came in contact with were friendly and professional. Car purchase can be stressful Madza of naples made it just the opposite. I highly recommend visiting this dealership if you're in the market for a new car. More

by D.BEHRINGER55 Verified Customer Verified Customer

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Exceptional dealership… knowledgeable, and friendly sales staff… auxiliary staff willing to help in anyway they can… Liz in Finance was also very helpful. staff… auxiliary staff willing to help in anyway they can… Liz in Finance was also very helpful. More

by crovo8 Verified Customer Verified Customer

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Joe in service was very helpful, He got me in and out quickly. Thank you very much quickly. Thank you very much More

by DAVISMA95 Verified Customer Verified Customer

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It was a true pleasure working with our sales person, Christian, Raphel -GM and the Credit finance manager extremely professional and knowledgeable. I’m looking forward to working with them on my next v Christian, Raphel -GM and the Credit finance manager extremely professional and knowledgeable. I’m looking forward to working with them on my next vehicle purchase. More

by Jlbluewater1965 Verified Customer Verified Customer

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Really had a great experience definitely would refer them to friends and family no high sales pressure to friends and family no high sales pressure More

by JEREMYGIBSON1971 Verified Customer Verified Customer

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Service department very good. Had some glitches with finishing my lease and getting a new lease, mostly related to Mazda Financial Had some glitches with finishing my lease and getting a new lease, mostly related to Mazda Financial More

by OTTOLAGHI Verified Customer Verified Customer

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Phil was great! Very personable and polite. He got us the deal we wanted. Would def recommend and use Phil again! Very personable and polite. He got us the deal we wanted. Would def recommend and use Phil again! More

by AMANDANROBBINS Verified Customer Verified Customer

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I made this sale very easy for the salesperson, but he did talk me into financing, I had originally said I would pay cash. When i saw the financing numbers, I immediately cancelled and paid cash. but th did talk me into financing, I had originally said I would pay cash. When i saw the financing numbers, I immediately cancelled and paid cash. but then there was an issue with insurance, I had to get that straightened out. Also the sales person said he would contact previous owner for a second key, I never heard anything back. I talked to the finance person, he explained that the dealer is not required to provide a second key, but I insisted that the least they could do was provide me with a second key, as they are costly. Also in the sales agreement, there was an item for “window tinting”, at the time when I signed, I did not think about this, in retrospect, I will never use that tinting and did not ask for it!!! I am a senior single lady and have not been happy with customer service, emails dont work, and telephone calls are often ignored. More

by bettycushing99 Verified Customer Verified Customer

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