Phil Falzarano

Nice greeting ! Great follow up after my first visit. Nice service with getting the car ready to leave the dealership. Great follow up after my first visit. Nice service with getting the car ready to leave the dealership. More

by dmuhlbauer2000 Verified Customer Verified Customer

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Simple transaction over the phone. Very responsive to all of my questions. Enjoyable interaction with the sales person. Very responsive to all of my questions. Enjoyable interaction with the sales person. More

by klbrandenburg Verified Customer Verified Customer

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Very pleased with all members of the team. They found a vehicle that was a good fit for our needs, at the right price. They found a vehicle that was a good fit for our needs, at the right price. More

by BOB.SHERRY.LEE Verified Customer Verified Customer

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This dealership is amazing! Phil has been my salesman for 3 vehicles. He remembers my son and the accommodations needed for him, and is straightforward every time with what they Phil has been my salesman for 3 vehicles. He remembers my son and the accommodations needed for him, and is straightforward every time with what they can or cannot do for me. I will always ask for Phil. I trust him completely! The sales/finance team works well together and continually astound me with what they can make happen. The service has been remarkable. I recommend the prepaid maintenance with any used vehicle they have. Their mechanics and staff work hard to get things approved for you and haven’t failed me yet! Overall, if you want honesty, go to Naples Mazda. Ask for Phil Falzarano More

by taxgirltammy Verified Customer Verified Customer

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The experience so far has been great during a very busy time of the year. time of the year. More

by jpf0 Verified Customer Verified Customer

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Rafael and Phil were great when they took over from a negative experience with John negative experience with John More

by lgibson2512 Verified Customer Verified Customer

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The best experience I have ever had at a dealership! The entire staff worked with me until I was completely satisfied and left with a smile on my face! I highly recommend this dealership The entire staff worked with me until I was completely satisfied and left with a smile on my face! I highly recommend this dealership More

by Carolynkazanchy Verified Customer Verified Customer

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It wasn’t. A pleasant experience 👎 i received no papers with my info. No computer A pleasant experience 👎 i received no papers with my info. No computer More

by gemjjm Verified Customer Verified Customer

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Hello, Phil (sales) and Kelli (finance) were so awesome. They went above and beyond to make us feel comfortable and explained everything in detail. This is the only reason we made the purchase. Jerry and They went above and beyond to make us feel comfortable and explained everything in detail. This is the only reason we made the purchase. Jerry and Aleida Kessler More

by aleidajerry Verified Customer Verified Customer

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⭐️⭐️ (Post-Sale Experience Feedback) After the sale was completed at Mazda of Naples, I discovered several aspects of the transaction that I hadn’t fully understood at the time of purchase, including p was completed at Mazda of Naples, I discovered several aspects of the transaction that I hadn’t fully understood at the time of purchase, including products and financial arrangements I did not knowingly choose. I also came to believe that the lending institution (Wells Fargo), the dealership, and the warranty company were working in coordination in a way that steered my purchase and financing toward options I didn’t fully understand or agree with. Overall, the experience left me uneasy and has made me consider other dealerships in the area for future vehicle purchases. More

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