Peter Neslusan | Page 13

Excellent service and communication throughout the process. The service technician kept me well informed and was extremely courteous. process. The service technician kept me well informed and was extremely courteous. More

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Everyone is nice, professional and works as one team. The dealership is also clean and welcoming. The dealership is also clean and welcoming. More

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Sam awesome person he is help me out during my BMW service today realy appreciate service today realy appreciate More

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Peter provided a detailed overview of our car’s overall health and answered all of our questions. He was great to work with! health and answered all of our questions. He was great to work with! More

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Appointment was made online with less than 2 hours notice. The entire process was fantastic with exceptional service! notice. The entire process was fantastic with exceptional service! More

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Very poor service staring with the receptionist giving wrong information on pricing, service advisor saying no to service about a recall with out reading the recall, and mechanical technician first say wrong information on pricing, service advisor saying no to service about a recall with out reading the recall, and mechanical technician first saying is not the water pump we need another hour to troubleshoot just to come back after one hour and say is the water pump. Horrible experience. If you go there for a recall you need to bring a lawyer with you because bmw of Shrewsbury will say anything to avoid service . More

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Great service and attention to detail. I’m on my 4th car and will continue to keep coming back. A very happy customer! I’m on my 4th car and will continue to keep coming back. A very happy customer! More

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Finest dealership I have been to very modern great customer service with a welcome coffee bar customer service with a welcome coffee bar More

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Work on my vehicle with precision. Theo followed up with a call on an extra item to be fixed Theo followed up with a call on an extra item to be fixed More

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Pete Neslusan has been my service advisor for 5 years. I keep coming back because he knows the business, works with me and delivers consistently and professionally. I keep coming back because he knows the business, works with me and delivers consistently and professionally. More

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