Peter Neslusan

High pressure service advisors here make for an uncomfortable visit. The upsell strategy used needs to stop. I don’t remember it being like this when Wagner operated this location. uncomfortable visit. The upsell strategy used needs to stop. I don’t remember it being like this when Wagner operated this location. More

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Very nice experience servicing the car. Prompt service. Easy access. Short wait. No complaints s. Prompt service. Easy access. Short wait. No complaints s. More

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BMW of Shrewsbury provides excellent customer service and performs high quality work in a timely manner and in a very pleasant environment. performs high quality work in a timely manner and in a very pleasant environment. More

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Both the gentleman who checked me in and serviced my car were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank you very much for making it very simple More

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Wait time was long. Price high for repair. But, overall good service including offering Uber Price high for repair. But, overall good service including offering Uber More

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They did a wonderful job. It is always an excellent experience to go to this dealership. I have done it for years. It is always an excellent experience to go to this dealership. I have done it for years. More

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Prompt courteous service. Clean and spacious area where I was able to get some work done. Clean and spacious area where I was able to get some work done. More

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Always excellent service. Representative is always knowledgeable and keeps me aware of what they find. Representative is always knowledgeable and keeps me aware of what they find. More

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I was in for a regular scheduled maintenance appointment at the dealership where I have gone for my last two cars. I am pleased with the service. The staff was friendly and the waiting area is clean and c at the dealership where I have gone for my last two cars. I am pleased with the service. The staff was friendly and the waiting area is clean and comfortable. Mohammad is the sales rep I’ve bought from for the last two BWM cars. He is very professional and I trust him. More

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Very good service. Went the extra mile and did more than expected! I will be back. Went the extra mile and did more than expected! I will be back. More

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