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Paul Davila
Paul Davila at Big Star Hyundai
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Paul Davila

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of Paul Davila

January 31, 2025

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Employee Rating

Great service, did exactly what I needed, Service Advisor was very helpful. I look forward to working with him in the future. A good Service Department is extremely important when buying a new car. More

by JAM.MCC857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 31, 2025

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Employee Rating

Professional from emphasis on safety to importance on listening to the customer.. even if all I have is a question, my comments matter. More

by JUDOPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Leanna Kerr, Bryan Malave, Jessica Harber

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Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 27, 2025

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Employee Rating

This dealership is always been nice and kind to me treating me with respect and understanding. I thank you guys for all that you do.. More

by ninaw09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Jessica Harber

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Jan 27, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 27, 2025

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Employee Rating

The service manager, Kohl Young, took care of us in a very timely manner. Great service. Greatly appreciated. More

by winnie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Juan Vasquez, Kaleb Chadwell

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Jan 27, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 24, 2025

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Employee Rating

Pretty good service, I appreciate that the workers keep me updated on what’s going on with my vehicle. More

by Bond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 22, 2025

Dealership Rating
Employee Rating

Exelent service! Muy buena atencion ! Los recomiendo , wxelene xjdkdkdkkd dkdkdkdkdk djdjdjjdd jdjdjdjjdfj jdjdjdjjddj kdkdkdkdirifjfnf. Jdjdjdjjf More

by Astridfly333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Jessica Harber

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Jan 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

January 20, 2025

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Employee Rating

Paul was great. Service was great. They paid attention to detail. Good overall and simple More

by ccurrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 20, 2025

Dealership Rating
Employee Rating

I went for an Oil Change and a Tire Rotation. They did a great job! More

by MS.ROBERSON39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Jessica Harber

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Jan 21, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 20, 2025

Dealership Rating
Employee Rating

I came for an Oil Change, and a Tire Rotation. It all went very well! More

by MS.ROBERSON39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Jessica Harber

Report | Print
Jan 21, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 19, 2025

Dealership Rating
Employee Rating

It was a positive experience overall but I made an appointment and it still took 2 hours to fix my tire. More

by casbyrd77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 20, 2025

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

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