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Patrick Loudermilk
Patrick Loudermilk at Bryan College Station Toyota
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Patrick Loudermilk

Sales Consultant

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Patrick Loudermilk

November 13, 2024

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Wonderful and amazing group of people. Very knowledgeable and understanding, caring group of individuals. Great experience More

by juanita.elizabeth1008
Recommend Dealer
Yes
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Nov 13, 2024

Bryan College Station Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience with our team. Our goal is always to provide knowledgeable, caring, and understanding service, so it’s great to know that we were able to meet your expectations. We truly appreciate your feedback and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

October 20, 2024

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Have had an appointment every service. Minimum of 2hr turn around time. Previous appointment tire was patched instead of replaced - despite warranty purchased from dealership and no consul More

by adamizavala
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Birdwell

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Oct 21, 2024

Bryan College Station Toyota responded

We’re sorry to hear about your experience and understand your frustration. It’s important to us that every service visit meets your expectations, and we apologize for the delays and the issue with your tire. We’d like the opportunity to make this right. We kindly ask that you please reach out to our Customer Relations Manager so we can address your concerns directly and find a solution. Your feedback is important, and we’re committed to improving your experience!

October 16, 2024

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Always the best experience! Easy process and knowledgeable staff! Thank you for great service every time! More

by TEXAZBORNGAL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tomas Sandoval, Rusty Chandler, Billy Bean, Wally Johnson, Brianna Perez, Khurram Ali, Carey Hausenfluck, Russell Karli

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Oct 22, 2024

Bryan College Station Toyota responded

We’re thrilled to hear that you consistently have the best experience with us! It’s our goal to make every visit as smooth as possible, and we’re glad our knowledgeable staff could make that happen for you. Thank you for your kind words and for choosing us for your service—we look forward to continuing to deliver great experiences every time!

October 12, 2024

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Employee Rating

Please practice responding yourselves to this app so that the weaknesses are seen from dealership veiw. More

by snoitanl
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas

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Oct 14, 2024

Bryan College Station Toyota responded

We appreciate your suggestion and completely understand where you're coming from. It’s important that we see things from our customers' perspective to identify and address any weaknesses in our service. Your feedback highlights the need for continuous improvement, and we will certainly take it into account as we work to enhance our processes. Thank you for sharing your thoughts with us.

October 06, 2024

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I had a great experience of having my car serviced there! Heather was very responsive and nice! Thank you! More

by Esfandani_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad George, Justin Birdwell, Heather Beran

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Oct 07, 2024

Bryan College Station Toyota responded

We're thrilled to hear that you had a great experience with your service! It’s wonderful to know that Heather’s responsiveness and kindness made a positive impact. If you ever need anything else, we’re here for you. Thank you for choosing us!

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