Patrick Loudermilk

Bryan College Station Toyota responded

We’re sorry to hear about your experience and understand your frustration. It’s important to us that every service visit meets your expectations, and we apologize for the delays and the issue with your tire. We’d like the opportunity to make this right. We kindly ask that you please reach out to our Customer Relations Manager so we can address your concerns directly and find a solution. Your feedback is important, and we’re committed to improving your experience!

Bryan College Station Toyota responded

We’re thrilled to hear that you consistently have the best experience with us! It’s our goal to make every visit as smooth as possible, and we’re glad our knowledgeable staff could make that happen for you. Thank you for your kind words and for choosing us for your service—we look forward to continuing to deliver great experiences every time!

Bryan College Station Toyota responded

We appreciate your suggestion and completely understand where you're coming from. It’s important that we see things from our customers' perspective to identify and address any weaknesses in our service. Your feedback highlights the need for continuous improvement, and we will certainly take it into account as we work to enhance our processes. Thank you for sharing your thoughts with us.

Bryan College Station Toyota responded

We're thrilled to hear that you had a great experience with your service! It’s wonderful to know that Heather’s responsiveness and kindness made a positive impact. If you ever need anything else, we’re here for you. Thank you for choosing us!