Patricia Alvarado

I felt at home like family ! The salesman explained everything about the car I will send my friends to you guys ! The salesman explained everything about the car I will send my friends to you guys ! More

by adiaz10675 Verified Customer Verified Customer

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Excelente servicio, rápido y confiable. Una gran variedad de vehículos nuevos y siempre ayudan con el financiamiento para que aplique a todo tipo de cliente. Una gran variedad de vehículos nuevos y siempre ayudan con el financiamiento para que aplique a todo tipo de cliente. More

by MARTELLM073 Verified Customer Verified Customer

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I was very pleased with the experience of buying my new Telluride. My sales rep Patricia was very helpful. Telluride. My sales rep Patricia was very helpful. More

by shos1820 Verified Customer Verified Customer

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The best over the world,keep going you doing GREATE! MY NEXT DEAL GONNA BE WITH YOU. MY NEXT DEAL GONNA BE WITH YOU. More

by roleva1009 Verified Customer Verified Customer

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They were very inviting and the service was very great. Great atmosphere along with very funny people that made the experience very enjoyable. Great atmosphere along with very funny people that made the experience very enjoyable. More

by dylanleemook Verified Customer Verified Customer

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Great customer service by Patricia. She look the way to make the deal going. And make us feel good. She look the way to make the deal going. And make us feel good. More

by OSCARBEACHFRONT Verified Customer Verified Customer

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I had a great experience my salesperson was friendly and knowledgeable and made the whole process stress free. knowledgeable and made the whole process stress free. More

by chuckluck2020 Verified Customer Verified Customer

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As a customer I was pleased how everything was handled professionally.i would recommend family members and friends whenever they are buy go to Hollywood KIA. professionally.i would recommend family members and friends whenever they are buy go to Hollywood KIA. More

by worthson68 Verified Customer Verified Customer

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Cinthya was very special on treating me with respect on professionally.i would defenitly see her again professionally.i would defenitly see her again More

by gmendiz Verified Customer Verified Customer

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The physical dealership itself was as a dealership should be. Clean and friendly. Tati, the online sales person was nice and helpful over the phone, prior to our arrival. Once there, we negotiated a car and be. Clean and friendly. Tati, the online sales person was nice and helpful over the phone, prior to our arrival. Once there, we negotiated a car and terms. Darrel, the manager was friendly and professional. After all was signed, it quickly went downhill from there. The sales lady, Patricia Alvarado was clueless of all aspects whenever we asked a question. And just wene you thought it couldn't get worse, along comes the finance manager Jose Cepeda and turns the financing part into a 2 day drawn.out process. The worst part of this entire problem is the fact that Hollywood Kia held back paying our trade-in because the finance manager forgot to get all required docs signed and collect a fee, which we would have done if asked of us. Now for the most serious part. This has been going on for 3 weeks now, causing damage to our credit due to the car not being paid on time. The sales manager consistently says he'd handle it...and nothing. Every time we call the sales lady Patricia Alvarez for an update she states she has no idea and that not her department, completely unwilling to put forth any effort to assist. Finally after almost four weeks of them not paying our trade-in car off, I left the GM a direct message and we sent him an email. We asked, again for proof that put car was paid, but was told it could take up to 48 hours to get it. While all this is happening,our credit is being reported as late and being damaged. And in the interim of all this, we got pulled over because the dealer failed to transfer the tag and registration and place a copy in the car. That resulted in a ticket which we now have to resolve in court. THE WORST CAR BUYING EXPERIENCE IN MY LIFE! I won't ever shop for a car from that KIA Dealer even.if they gave it to me for free. More

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