Pan Pan | Page 2

Excellent service all around. Our Saleswoman, Pan Pan was able to share great details on the vehicle, walk us quickly through our options on the lot, test drove 2 vehicles and had Our Saleswoman, Pan Pan was able to share great details on the vehicle, walk us quickly through our options on the lot, test drove 2 vehicles and had us and out within 3 hours! Justyna did a great job walking us through paperwork, warranties and got me out in time for a business meeting I needed to attend. This was one of the best car buying experiences we've ever had. More

Helpful 0

Report | Print

Awful experience purchasing a used Jeep Wrangler here for our daughter two weeks ago. We had the vehicle for 1.5 days and it started shaking violently when I was driving on the highway. I called Jidd and was our daughter two weeks ago. We had the vehicle for 1.5 days and it started shaking violently when I was driving on the highway. I called Jidd and was told to bring it in for service and they would fix the issue. When I brought it in, they wanted me to pay for the diagnostics and for any necessary fix. It turned out that the problem was a recall on the car (this should have been found and fixed when they inspected and prior to selling the car - a long with many other issues we have found since we bought the vehicle in the last two week). The sales manager, Nick, was extremely rude on the phone when I called about the service issue. He was not willing to assist and he accused me of breaking the car. He said that his job is to protect the dealership. Obviously, customer service is not important to him or the quality of the cars that he sells. I told him that we would return the vehicle (they have a three-day guarantee). He got really excited and told me that there is a 10% restocking fee. We ended up bringing the Jeep to a Jeep dealership and had them fix the issue and put on new tires (the ones that were on the Jeep turned out to be in terrible condition). I left an e-mail for the owner - Adam Jidd, and never received a response. I would highly recommend staying as far away as possible from this place. More

Helpful 1

Report | Print

The staffs are friendly, but the pricing for the cars are fixed, they didn’t give any discount. fixed, they didn’t give any discount. More

Helpful 0

Report | Print

Pan Pan was super knowledgeable and very professional. She also was very good at explaining things about the cars we looked at She also was very good at explaining things about the cars we looked at More

Helpful 0

Report | Print

Excellent and very friendly customer service. They took care of everything I was looking for. They took care of everything I was looking for. More

Helpful 0

Report | Print

good staff , helpful and patient good staff , helpful and patient good staff , helpful and patient and patient good staff , helpful and patient More

Helpful 0

Report | Print

My all time favorite dealer, when I come to jidd motors they always make me feel very welcome and well taking care of This is my third car here, and will always refer this dealer to family and friends P they always make me feel very welcome and well taking care of This is my third car here, and will always refer this dealer to family and friends Pan pan is great James finance manger Nick and Sean are the best thank you guys for making my day More

Helpful 0

Report | Print

VERY BAD CUSTOMER SERVICE, I ZELLED JIDD MOTORS $1000 ON APRIL 19 AS A DEPOSIT ON A VEHICLE AND THE DEAL FELL THRU AND I REQUESTED A REFUND AND I KEEP GETTING THE RUN AROUND ABOUT MY REFUND. TODAY IS APRIL APRIL 19 AS A DEPOSIT ON A VEHICLE AND THE DEAL FELL THRU AND I REQUESTED A REFUND AND I KEEP GETTING THE RUN AROUND ABOUT MY REFUND. TODAY IS APRIL 20,2024 AND I STILL HAVE NOT RECEIVED MY HARD EARNED MONEY. I HAVE THE ZELLE RECEIPT AND I WILL PURSUE THIS LEGALLY AS I HAVE CALLED SEVERAL TIMES AND NO ONE SEEMS TO CARE. FRED F. More

Helpful 0

Report | Print

very helpful and worked with us. explained things well and we are happy with the experience explained things well and we are happy with the experience More

Helpful 0

Report | Print

I am satisfied with my purchase! Thank you Jidd Mitsubishi Motors for your help finding my new ride. Thank you Jidd Mitsubishi Motors for your help finding my new ride. More

Helpful 0

Report | Print