Very easy to deal with and complete paperwork!
Pam was extremely helpful and easy to work with!
Pam was extremely helpful and easy to work with!
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by Katlucia
Jul 18, 2022 -
Ken Ganley Ford Parma responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Jul 19, 2022 -
Ken Ganley Ford Parma responded
Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Very organized and professional,,,,plus friendly and
welcoming,,,,all options were explored and presented until we reached satisfaction!
welcoming,,,,all options were explored and presented until we reached satisfaction!
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by Kathleenplescia
Verified Customer
Verified Customer
Jun 27, 2022 -
Ken Ganley Ford Parma responded
Hi, we are so happy to read such a great review about Ken Ganley Ford West! Thank you so much for your feedback! We hope you have a great day!
Jun 28, 2022 -
Ken Ganley Ford Parma responded
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We experienced a “pain free” easy purchase of our new
F-150 with friendly helpful information and no pressure. It was the easiest car purchase ever!
F-150 with friendly helpful information and no pressure. It was the easiest car purchase ever!
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by Tjkuehn
Jun 21, 2022 -
Tjkuehn responded
Verifying
I was well taken care of when turning in my lease.
Wish I had known about this dealership sooner. Hope to do some leasing from them down the road.
Wish I had known about this dealership sooner. Hope to do some leasing from them down the road.
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by Penny2021
Verified Customer
Verified Customer
Jun 05, 2022 -
Ken Ganley Ford Parma responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It was amazing working with Pam she was very
knowledgeable! Helped me with questions great customer service. Really appreciated her through this process
knowledgeable! Helped me with questions great customer service. Really appreciated her through this process
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by Hasinskic15
May 21, 2022 -
Ken Ganley Ford Parma responded
Hi, we're happy you found Pam to be so supportive during your experience here at Ken Ganley Ford West. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had a great experience with Pam, she was very
responsive and able to get me the exact truck I needed! Would highly recommend!
responsive and able to get me the exact truck I needed! Would highly recommend!
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by THOMASJUNIKIV
May 21, 2022 -
Ken Ganley Ford Parma responded
Hi, thank you for your kind review; we are happy to pass along your comments to Pam here at Ken Ganley Ford West! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Pam did everything I needed her to do to complete our
purchase even though we were in Northwest Ohio and she was in Northeast Ohio. The purchase was seemless. The car delivery was perfect too. They cal
purchase even though we were in Northwest Ohio and she was in Northeast Ohio. The purchase was seemless. The car delivery was perfect too. They called me a half hour before arrival and they were here exactly on time. Even on a Saturday!
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by jasonpfau
Other Employees Tagged:
Two delivery drivers were great too. I didnt get their names.
May 16, 2022 -
Ken Ganley Ford Parma responded
Jason, Thank you so much for your wonderful review! We are thrilled that Pam had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford West!
May 17, 2022 -
Ken Ganley Ford Parma responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
May 17, 2022 -
Ken Ganley Ford Parma responded
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Sales person was pleasant and knowledgeable.
The whole process was reasonably quick and efficient compared to past car buying experiences.
The whole process was reasonably quick and efficient compared to past car buying experiences.
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by pwise29
Other Employees Tagged:
Nick Feruito
, Brandon Taylor-Mitchell
May 10, 2022 -
Ken Ganley Ford Parma responded
It's great to hear that Pam, Brandon, and Nick were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford West!
Working with Pam makes the process easy.
She listens and finds a vehicle that fits our needs and budget.
She listens and finds a vehicle that fits our needs and budget.
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by shoosh1970
May 06, 2022 -
Ken Ganley Ford Parma responded
It's fantastic to hear that Pam provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford West!
Very helpful, really appreciated all the help Pam gave us
in purchasing our lease rom Ford.
in purchasing our lease rom Ford.
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by Donmalick1
Verified Customer
Verified Customer
May 06, 2022 -
Ken Ganley Ford Parma responded
Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!