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Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 41

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
424 Reviews
4.7

424 Reviews

Write a Review

Dealership Experience

5 yrs, 6 mos

Languages Spoken

English English

424 Reviews of Owen Suarez

November 17, 2021

Dealership Rating
Employee Rating

Advantage Chevrolet employees are helpful, courtesy and willing to go the extra mile to ensure excellent customer service. More

by teresaallen1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Brennan

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Nov 18, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Dealership Rating
Employee Rating

Had my smoking Tahoe towed after hours to Advantage and by mid-afternoon the next day it was serviced and ready for pick up. Great communication from Owen!! More

by DINONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 17, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Dealership Rating
Employee Rating

Only complaint was it took very long for an oil change and tire rotation. Otherwise it was fine. More

by jmpena1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 17, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Dealership Rating
Employee Rating

Michael and Owen were great but the mechanics forgot to lock my hood which is a huge Saftey hazard More

by bledsoecanton11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Heeney

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Nov 17, 2021

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 12, 2021

Dealership Rating
Employee Rating

Nice place good people fast service they make sure everything is done before you leave More

by aishamckenzie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

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Nov 15, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate your input, Aisha. We're glad to hear that you are impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 12, 2021

Dealership Rating
Employee Rating

I had an excellent experience with the car repair. Owen was great and my car was ready in less than the estimated time for the repair. More

by becker_3623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 15, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 07, 2021

Dealership Rating
Employee Rating

Owen was great and kept me up to date on my vehicle while i waited. More

by pecjsarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 08, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 05, 2021

Dealership Rating
Employee Rating

Owen was very courteous and my work was done in a timely manner while I waited. More

by ABrew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Nov 06, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 05, 2021

Dealership Rating
Employee Rating

Was Pleased with the service that I had done on my vehicle, super glad to be apart of the Chevy Family. Nice to see mechanics back to work More

by mmosqueda2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 06, 2021

Advantage Chevrolet of Hodgkins responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 05, 2021

Dealership Rating
Employee Rating

I had the best experience while visiting Advantage Chevrolet. The staff was very professional, and answered whatever questions that I asked. More

by theatoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 05, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for your perfect review, Thea! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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