Owen Suarez | Page 3

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Claudio! I’m thrilled to hear that you were happy with the work we performed on your 2018 Chevy Impala. At Advantage Chevrolet of Hodgkins, we strive to provide honest and professional service to all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I appreciate you taking the time to share your experience with Advantage Chevrolet of Hodgkins. I understand your concerns regarding the thoroughness of our service, and I encourage you to reach out to me directly so I can address any issues you faced. Your satisfaction is important to me, and I want to ensure that all our customers receive the best service possible. We hope to assist you again in the future. Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Jeff! I’m thrilled to hear that you consistently receive top-notch service from Nick and that Brian takes great care of your vehicles. At Advantage Chevrolet of Hodgkins, I understand how important your trucks are to you, and I’m glad you feel confident leaving them in our hands. I appreciate your trust and we look forward to serving you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Nel! I’m thrilled to hear that we were able to resolve the overheating issue with your 2011 Chevy Corvette and that the radiator fan is now working properly. Your appreciation for Owen and my service crew means a lot to us. We look forward to assisting you again at Advantage Chevrolet of Hodgkins! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Lito! I’m thrilled to hear that Carolina and the staff provided you with outstanding service at Advantage Chevrolet of Hodgkins. I appreciate your kind words, and we hope to see you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

Advantage Chevrolet of Hodgkins responded

Thank you for your review about Advantage Chevrolet of Hodgkins! I appreciate your feedback regarding our service department and Owen's professionalism. I'm glad to hear you had a positive experience. We look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Advantage Chevrolet of Hodgkins responded

Thank you for your amazing review! I’m delighted to hear that you have consistently had positive experiences bringing your trucks in for service at Advantage Chevrolet of Hodgkins. We strive to provide quick and thorough care, and it’s great to know we're meeting your expectations. I appreciate your support, and we look forward to seeing you again! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! I’m thrilled to hear that your oil change and tire rotation went smoothly. At Advantage Chevrolet of Hodgkins, we strive to provide a seamless experience for all our customers. I appreciate your support and we look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I appreciate you recognizing our service staff at Advantage Chevrolet of Hodgkins. I understand your concerns about the mechanics, and I encourage you to reach out to me after a month to discuss your experience further. Your input is valuable in helping us maintain our standards. We hope to assist you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I’m thrilled to hear that you appreciated the clear explanations of the systems in your car and the efficient service you received at Advantage Chevrolet of Hodgkins. I’m also glad you like our new text notification system—it really helps streamline the process. We look forward to seeing you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403