Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
327 Reviews
4.7

327 Reviews

Write a Review

Dealership Experience

4 yrs

Languages Spoken

English English

327 Reviews of Owen Suarez

December 12, 2024

Dealership Rating
Employee Rating

The service provided is always excellent and the people are friendly and courteous. The service manager Owen is the best. More

by dphill83
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I truly appreciate your positive feedback about the excellent service and our friendly team at Advantage Chevrolet of Hodgkins. I'm especially glad to hear that Owen made a great impression. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 10, 2024

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Employee Rating

wonderful service, good customer service, car rides god love my car, employee were friendly and knew about my car More

by CONNIE_ACEVEDO
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our service and that our team was able to assist you effectively. It's fantastic that you love your car! We appreciate your kind words and hope to see you again at Advantage Chevrolet of Hodgkins for any future needs. Enjoy your rides! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 06, 2024

Dealership Rating
Employee Rating

Second time that we had to take our vehicle and everyone is very polite . Love the video message when our vehicle was looked at ! Owen was very thorough and explained everything that he was doing. More

by garciadiana8820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you've had a great experience at Advantage Chevrolet of Hodgkins. It's fantastic that you appreciated the video message and found Owen's thoroughness helpful. We value your feedback and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 26, 2024

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My experience has always been good. They take the time to explain and answer my questions. More

by milly.2.vicente
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 27, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We're glad to hear that your experiences at Advantage Chevrolet of Hodgkins have been positive. It's important to us that we take the time to explain and address any questions you may have. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 23, 2024

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Employee Rating

Great service and customer service. Great wait time and wait area. Thank you also for the snacks, water and great popcorn! More

by mllevsad
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm delighted to hear that you had a great experience with us at Advantage Chevrolet of Hodgkins. I always strive to provide excellent service and a comfortable waiting area for our customers. I'm glad you enjoyed the snacks and popcorn! I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 22, 2024

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Employee Rating

Everything went pretty good, friendly staff, but that I had to wait more two hours. More

by preciousl7
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I'm glad to hear that you found our staff friendly at Advantage Chevrolet of Hodgkins. I understand that a wait time of over two hours can be frustrating. Your experience is important to us, and I appreciate you bringing this up. If you have any further concerns, please feel free to reach out. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 22, 2024

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Employee Rating

Friendly helpful staff but I don't know if issue is resolved and that's on General Motors! More

by pierre_ray
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Pierre. We appreciate your kind words about our friendly and helpful staff. I understand your concerns regarding the issue with your vehicle and want to assure you that we’re here to assist you. If you'd like, feel free to reach out to me directly so I can help with any further issues. We look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 21, 2024

Dealership Rating
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Excellent experience. Everyone encountered was courteous and answered all questions thoroughly. I would recommend Advantage Chevy to my friends and family. More

by bflores7029
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Patryk Wyrazik

Nov 22, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with us at Advantage Chevrolet of Hodgkins. Our team aims to provide courteous service and thorough answers to all your questions. We appreciate your recommendation and look forward to serving you and your friends and family again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 13, 2024

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Employee Rating

Very helpful and efficient. Kept me informed on the repairs and was done in a timely manner More

by jdwodarczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful feedback! We're thrilled to hear that you found our team at Advantage Chevrolet of Hodgkins helpful and efficient. Keeping our customers informed throughout the repair process is a priority for us. We truly appreciate your business and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 12, 2024

Dealership Rating
Employee Rating

A very replicable place of business! Bought three of my cars from there and have had service done on all three. I am very very well pleased. Thank you for the great service! More

by tanyacuffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you have purchased three cars from Advantage Chevrolet of Hodgkins and that you’re pleased with our service. Your satisfaction means a lot to me, and I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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