Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
324 Reviews
4.7

324 Reviews

Write a Review

Dealership Experience

3 yrs, 11 mos

Languages Spoken

English English

324 Reviews of Owen Suarez

November 26, 2024

Dealership Rating
Employee Rating

My experience has always been good. They take the time to explain and answer my questions. More

by milly.2.vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We're glad to hear that your experiences at Advantage Chevrolet of Hodgkins have been positive. It's important to us that we take the time to explain and address any questions you may have. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 23, 2024

Dealership Rating
Employee Rating

Great service and customer service. Great wait time and wait area. Thank you also for the snacks, water and great popcorn! More

by mllevsad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm delighted to hear that you had a great experience with us at Advantage Chevrolet of Hodgkins. I always strive to provide excellent service and a comfortable waiting area for our customers. I'm glad you enjoyed the snacks and popcorn! I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 22, 2024

Dealership Rating
Employee Rating

Everything went pretty good, friendly staff, but that I had to wait more two hours. More

by preciousl7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I'm glad to hear that you found our staff friendly at Advantage Chevrolet of Hodgkins. I understand that a wait time of over two hours can be frustrating. Your experience is important to us, and I appreciate you bringing this up. If you have any further concerns, please feel free to reach out. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 22, 2024

Dealership Rating
Employee Rating

Friendly helpful staff but I don't know if issue is resolved and that's on General Motors! More

by pierre_ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Pierre. We appreciate your kind words about our friendly and helpful staff. I understand your concerns regarding the issue with your vehicle and want to assure you that we’re here to assist you. If you'd like, feel free to reach out to me directly so I can help with any further issues. We look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 21, 2024

Dealership Rating
Employee Rating

Excellent experience. Everyone encountered was courteous and answered all questions thoroughly. I would recommend Advantage Chevy to my friends and family. More

by bflores7029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Patryk Wyrazik

Nov 22, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with us at Advantage Chevrolet of Hodgkins. Our team aims to provide courteous service and thorough answers to all your questions. We appreciate your recommendation and look forward to serving you and your friends and family again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 13, 2024

Dealership Rating
Employee Rating

Very helpful and efficient. Kept me informed on the repairs and was done in a timely manner More

by jdwodarczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful feedback! We're thrilled to hear that you found our team at Advantage Chevrolet of Hodgkins helpful and efficient. Keeping our customers informed throughout the repair process is a priority for us. We truly appreciate your business and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 12, 2024

Dealership Rating
Employee Rating

A very replicable place of business! Bought three of my cars from there and have had service done on all three. I am very very well pleased. Thank you for the great service! More

by tanyacuffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you have purchased three cars from Advantage Chevrolet of Hodgkins and that you’re pleased with our service. Your satisfaction means a lot to me, and I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 11, 2024

Dealership Rating
Employee Rating

Andrew, Owen, Carolina are great to work with from Sales to Service! Thanks for all you do. More

by Gary Lind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! We genuinely appreciate your kind words about Andrew, Owen, and Carolina. It's great to hear that you had such a positive experience with us at Advantage Chevrolet of Hodgkins. We look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 08, 2024

Dealership Rating
Employee Rating

the agent was not very attentive. He seemed to be pre occupied, I waited for him to acknowledge me and he finally did. He did not place my next oil change date in my windshield or t More

by manfree.alicia123
Workmanship
Service Time
Recommend Dealer
No
Nov 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Alicia. I understand your experience at Advantage Chevrolet of Hodgkins was not up to the standards we strive for. I appreciate you bringing this to our attention regarding the oil change reminder. Your concerns are important to us, and I encourage you to contact me directly so we can address this further and ensure a better experience next time. Thank you again for your input. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

Dealership Rating
Employee Rating

Great customer service. Knowledgeable technicians and very inviting atmosphere. No attempt to up sale me on unnecessary work/service. More

by ronaldoberdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Sikirica

Nov 06, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our knowledgeable technicians at Advantage Chevrolet of Hodgkins. I strive to provide an inviting atmosphere without any pressure for unnecessary services. I appreciate your feedback and look forward to welcoming you back next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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