Norman Frantz
Norman Frantz at Al Hendrickson Toyota

Norman Frantz

Service Manager

Al Hendrickson Toyota

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.4
430 Reviews
4.4

430 Reviews

Write a Review

430 Reviews of Norman Frantz

December 28, 2025

Dealership Rating
Employee Rating

Everyone always nice friendly and helpful you all do a amazing job in services I love doing business here More

by samanthagreen496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 19, 2025

Dealership Rating
Employee Rating

Representative did free battery check and said I don’t need a new one. Didn’t try to upsell me More

by BANKER1154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

I came to get a diagnostic of what’s wrong with my car. They let me know that there was something wrong with the tire and I bought the tire then they told me my transmission is bad and then I need to chang More

by SHAQUI79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 30, 2025

Dealership Rating
Employee Rating

My repair was understood and done very quickly and individual was very professional and took very good care of us More

by grantmsavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Jennifer Burton, Chris Kulazidis

October 24, 2025

Dealership Rating
Employee Rating

They are very good people with very organized and systematic system and fair price. Good job indeed. More

by mugahidns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Jennifer Burton, Chris Kulazidis

October 18, 2025

Dealership Rating
Employee Rating

Great service and great experience! I love the video reviews by the technitians. Thank you Henry, Norman, and the whole Team! More

by JUANPINA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2025

Dealership Rating
Employee Rating

Fast and professional service. I was treated like a VIP. I would highly recommended to others. More

by Myseason4sure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Excellent service. Customer service was top class. Team went beyond expectations. Looking forward to to my next visit. More

by CHARLIEROBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kulazidis

October 01, 2025

Dealership Rating
Employee Rating

The service is the same always awesome friendly people great vehicle thank you Toyota forever More

by beeston9spring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 28, 2025

Dealership Rating
Employee Rating

Great, excellent, helpful. Great customer service people friendly happy. Helpful professional. Helpful. Great team. Convenient. More

by carlos mabsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (1300 Vehicles)

new 2025 Toyota GR Corolla car, priced at $50,956
2025 Toyota GR Corolla
new
Heavy Metal exterior
Automatic
All-wheel Drive
new 2025 Toyota RAV4 Hybrid car, priced at $37,547
2025 Toyota RAV4 Hybrid
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Toyota Tacoma car, priced at $39,468
2025 Toyota Tacoma
new
Ice Cap exterior
Automatic
Rear-wheel Drive
new 2026 Toyota Camry car, priced at $34,226
2026 Toyota Camry
new
Heavy Metal exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra Hybrid car, priced at $80,003
2026 Toyota Tundra Hybrid
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Corolla Cross car, priced at $35,850
2026 Toyota Corolla Cross
new
Jet Black exterior
Automatic
All-wheel Drive