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27 Reviews
Write a Review27 Reviews of Norm Faller
September 13, 2025
The dealership was very professional staff people got me my appointment time. People are nice. Have a Starbucks coffee which is nice. my appointment time. People are nice. Have a Starbucks coffee which is nice. More
Other Employees Tagged: Brad Johnson
August 29, 2025
Everyone so pleasant. They really work to get you in and out on time . They let you know up front the costs. They really work to get you in and out on time . They let you know up front the costs. More
Other Employees Tagged: Brad Johnson
July 13, 2025
Very pleasant and helpful. I enjoy the video to see what was being done. Thanks I enjoy the video to see what was being done. Thanks More
Other Employees Tagged: Brad Johnson
June 22, 2025
Dishonest service—they will overcharge you into the thousands of dollars for service and parts that aren’t needed. Workmanship is very poor and staff is incompetent. Work is never completed on time and thousands of dollars for service and parts that aren’t needed. Workmanship is very poor and staff is incompetent. Work is never completed on time and is terribly shabby. What was supposed to be fixed isn’t fixed, and they don’t conduct quality control and check their work. For example, my interior headliner had to be removed to do service involving the sunroof, but the headliner wasn’t reattached properly and was covered with dirty fingerprints. Stay away from this place! More
Other Employees Tagged: Cory Goodman, Brad Johnson
June 20, 2025
Very pleased with everything Easy to get appointments very friendly and helpful. I will continue using for my next setvice very friendly and helpful. I will continue using for my next setvice More
Other Employees Tagged: Brad Johnson
June 18, 2025
Best dealership ever! Everyone is so nice and professional. Many employees have been there for a really long time, which tells you what a great company it is to work for a Everyone is so nice and professional. Many employees have been there for a really long time, which tells you what a great company it is to work for and to do business with. More
Other Employees Tagged: Gary Willenborg, Nick Colucci, Miles Brandon, Brad Johnson, Kevin Dooris, Paul Clark
May 27, 2025
good an on time service why they are not charging the ID4a while they keep the car ID4a while they keep the car More
Other Employees Tagged: Mike Stieber, Joey Robustelli
May 25, 2025
Very good honest dealer bought two cars from them and serviced them all the time since nee serviced them all the time since nee More
Other Employees Tagged: Brad Johnson
May 20, 2025
The customer service team was very not helpful because they didn’t want to do my service because my car had very low mileage in it and it wasn’t time for service.. they didn’t want to do my service because my car had very low mileage in it and it wasn’t time for service.. More
Other Employees Tagged: Brad Johnson
November 29, 2024
We purchase a lot of VW's. As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as ba As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as bad if not worse as the shapers of workforce culture. We tried their service one time and they were even worse. Upselling unnecessary work, charging more than the estimate given without approval. Capo VW is literally less than 3 miles from my residence and business and I highly recommend staying away from this business. There are tons of better options. More
Other Employees Tagged: Miles Brandon, Brad Johnson , Fred Evans, Arlen Mack
