Nilay Desai
Nilay Desai at Honda of Freehold

Nilay Desai | Page 5

Service Advisor

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
171 Reviews
4.8

171 Reviews

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171 Reviews of Nilay Desai

April 04, 2025

Dealership Rating
Employee Rating

The staff were excellent. They answered all my questions explained what I needed and how long it would take. My car was ready in the time I was told. More

by renee.maldonado
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 10, 2025

Dealership Rating
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Courteous, professional, answered all questions, appointment time was honored and service was quickly completed and as a bonus, the car washed as well. Would use again. More

by JO.AUSTIN19
Service Price Transparency
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Recommend Dealer
Yes

March 03, 2025

Dealership Rating
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In a nutshell, they have been fantastic so far. I purchased my 2024 Honda CRV Hybrid from another local dealer in April 2024 and immediately decided to have all my service issues handled by Honda o More

by JCOWLES
Service Price Transparency
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Recommend Dealer
Yes

February 24, 2025

Dealership Rating
Employee Rating

Everyone at the dealership is very respectful and will go out of their way to to complete the service as quickly as possible. Nilay was especially helpful and contacted me as soon as the service was comp More

by JOHNAGUSTAVSEN
Service Price Transparency
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Recommend Dealer
Yes

February 14, 2025

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We were very pleased with the prompt service and had an overall positive experience. The coffee service area is a nice perk. More

by jenstern
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Cole Craven

February 04, 2025

Dealership Rating
Employee Rating

The service was fast, the providers cordial, and the price was fair. We were happy. More

by Beachesblue
Service Price Transparency
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Recommend Dealer
Yes

January 29, 2025

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The service guys are very good, both Nilay and Eric. However the credit card fee is ridiculous for a company this size. Over 6 months I probably paid $100 to $150 in fees and this is why I will never More

by DJF520
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Weaver

January 17, 2025

Dealership Rating
Employee Rating

Svc dept took the time to explain and make maintenance recommendations. Did an excellent job. More

by fcs11228
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Cole Craven

January 13, 2025

Dealership Rating
Employee Rating

Excellent customer service and complimentary bagkes and coffee. Quick service, clean customer lounge. Prompt service. More

by Bp81277
Service Price Transparency
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Recommend Dealer
Yes

January 11, 2025

Dealership Rating
Employee Rating

Took care of problem, explaining more about warranty extention. Courteous and friendly. Made visit bareable. More

by JOHNMAZZARELLA3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver, Cole Craven, Luis Sousa , Chris Zrinski, Louis

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