Cole Craven
Cole Craven at Honda of Freehold

Cole Craven

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
1,999 Reviews
4.8

1,999 Reviews

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1999 Reviews of Cole Craven

April 22, 2026

Dealership Rating
Employee Rating

Very happy with the service dept at Honda of Freehold. Service Advisor Cole is top notch & always professional. Great communication & very knowledgeable. I have utilized them for express oil changes, rout More

by wtj699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Honda of Freehold responded

Thank you for the great feedback! We’re glad to hear you’ve consistently had positive experiences with our service department and that Cole has been helpful and professional. We truly appreciate your recommendation!

April 19, 2026

Dealership Rating
Employee Rating

Very professional and informative service. Outstanding communication with me. Servicing my vehicle was very fast and efficient. More

by rat933
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Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Honda of Freehold responded

Thank you for your feedback! We’re glad you had a professional, efficient experience and appreciated the communication. We look forward to seeing you again!

April 15, 2026

Dealership Rating
Employee Rating

He checked the issue thoroughly and did the logical fix for the tire flat issue. It has been fine since then. I am very pleased with his service More

by dheena.dhayalan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Honda of Freehold responded

Thank you for your feedback! We’re glad the issue was resolved and everything has been working well since. We appreciate your kind words about the service!

April 09, 2026

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Employee Rating

Absolutely outstanding service! Quick, efficient, and friendly - what more could you wish for? Oh, yes, a price! The oil change package is amazing! Special thanks to Cole Craven; I More

by ILYA.GRUZDEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Honda of Freehold responded

Thank you for taking your time to share your feedback

April 07, 2026

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Employee Rating

easy to talk to, not pushy and straight forward on pricing, good and helpful service More

by Eman.KOOSHA
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 11, 2026

Honda of Freehold responded

Thank you for taking the time to share your feedback

April 06, 2026

Dealership Rating
Employee Rating

Cole is excellent and your service is top notch! He couldn't have been any better. More

by COGNOICE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 11, 2026

Honda of Freehold responded

Thank you for your 5 star rating!

March 31, 2026

Dealership Rating
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It is a pleasure to deal with Freehold Honda for my car's maintenance needs. The staff are very professional. The mechanics' work is reliable. More

by suem519
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Honda of Freehold responded

Thank you so much for taking the time to share your experience!

March 13, 2026

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Employee Rating

Damian Simonelli was very helpful and very patient during the time we were buying the vehicle. More

by HMCKENZIE189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damian Simonelli

March 04, 2026

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Employee Rating

I've dealt with Honda of Freehold for the last seven years and the salesman Raj and Service rep. Cole have never disappointed me. They are both an asset to Honda More

by Mchez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rajinder Kang

February 24, 2026

Dealership Rating
Employee Rating

So quick and organized will come back defiantly for my next services . Thanks a lot More

by Mirnav.habib
Service Price Transparency
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Recommend Dealer
Yes
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