Nicole Pefine
Nicole Pefine at Albrecht Subaru of Wakefield

Nicole Pefine

Service Advisor

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.8
65 Reviews
4.8

65 Reviews

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65 Reviews of Nicole Pefine

February 28, 2026

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Employee Rating

i had a very good experience with my recent visit. no complaints that I found More

by rhpositive
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Recommend Dealer
Yes
Mar 02, 2026

Albrecht Subaru of Wakefield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Albrecht Subaru of Wakefield. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 26, 2026

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Very polite, fast, and competent service department. We’ve bought an Outback and a Crosstrek there and everyone is great to work with. More

by STEVEFMZ
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Recommend Dealer
Yes

Other Employees Tagged: David Patti, Erica Batchelder

Feb 26, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our service on your Outback. We’re thrilled to know our polite and efficient team has made each visit a positive one. David, Nicole, and Erica join the rest of our crew in sending their thanks and looking forward to your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 24, 2026

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I always have the best experience when I bring my car in they never make me do anything unless it is really necessary. Everyone is so friendly and welcoming. More

by kellystevens12
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear our team delivers the friendly, welcoming service you expect and only recommends work when it’s truly needed. We look forward to keeping your Subaru running smoothly on your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 21, 2026

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Nicole was the absolute best. She was very nice and very friendly. She had my best interests in mind the whole way. More

by joe.morse2013
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Recommend Dealer
Yes
Feb 21, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing that Nicole provided exceptional, friendly service. We’re glad her focus on your best interests made your Subaru Outback service a positive experience. Your 5-star rating means a lot to us. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 14, 2026

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Employee Rating

Very good service and it was on time and I got notification through email, Great prompt service the waiting area was awesome. HIghly recommend this dealership for Service. A++. More

by rupaa62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2026

Albrecht Subaru of Wakefield responded

It’s fantastic to hear our team delivered prompt Subaru Crosstrek service with timely email updates and a comfortable waiting area. Nicole and the rest of our crew appreciate your high recommendation. We look forward to helping you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 02, 2026

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Great experience even with a wait Nicole was great to work with and we’ll be back for sure More

by Jcam0
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Recommend Dealer
Yes

January 26, 2026

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Was given an appt. but never given an estimated time of how long the work might take. Chris someone, a "manager" "cashed me out" at Nicole request because she was help More

by Reginagibbons1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Kopacz , Chris someone, a "manager" "cashed me out" at Nicole request she was helping another customer. he was rude and wouldn't answer my question about why I had not been given an estimated time of how long the service might take so that I could plan my day

January 24, 2026

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Employee Rating

It took two visits but the team successfully addressed the issue with the car in a professional manner. More

by ppf1963
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Patti, Tanner Pitocchelli

January 20, 2026

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Employee Rating

Nicole was great. She came outside and connected my apple car play for me. She is a very nice person to talk too. More

by PATTYVECCHIONE
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Recommend Dealer
Yes

January 15, 2026

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Good communication that made the car service experience very easy and stress free. Thank you More

by ajohnson72510
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Rzepnicki

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