Nicole Cutler
Nicole Cutler at Mercedes-Benz of Midlothian
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Nicole Cutler

Service Advisor

Mercedes-Benz of Midlothian

12200 Midlothian Tpke
Midlothian, VA 23113

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Nicole Cutler

March 28, 2025

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If my opinion us so important what do l get in return yes the service was great with my opinion you get to get more customers but us as customers giving the opinion what do we get a free oil change would be More

by MAYELEX
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Recommend Dealer
Yes

Other Employees Tagged: Wilder Hickman

March 25, 2025

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Phenomenal customer service! ! I arrived unannounced on Monday morning due to my vehicle stating I had 2 starts remaining before it would not start again. Even with 50 appointment More

by Joseph Martin
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Recommend Dealer
Yes

March 25, 2025

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Fantastic experience with Service and all of the staff were helpful and friendly. Thank you! More

by elisaparkin095
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Recommend Dealer
Yes

March 22, 2025

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Got the job done. Didn't use my warranty which would've saved me a few bucks but I think it must've been a forgotten step. But still good service. Accommodating and sa More

by Teon Wilson
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Recommend Dealer
Yes

March 22, 2025

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Nicole Cutler provided phenomenal, professional customer assistance! As an African American female senior citizen, I appreciate her attention to detail and her sensitivity and respect for my service needs. More

by JYC1
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Recommend Dealer
Yes

March 21, 2025

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I had a very enjoyable experience didn't have to wait long at all. Outstanding job More

by ALLENFRY10
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Recommend Dealer
Yes

March 16, 2025

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Worst experience ever. No one touched my car in a day and a half. I had an appointment at 0830, around 3:30 I was told That my car would take 5 hours of work. I dropped of More

by IESH.CED07
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Recommend Dealer
No
Mar 16, 2025

Mercedes-Benz of Midlothian responded

Thank you for sharing your experience and we apologize your car was not serviced in a timely fashion. The service manager was out of the office on Saturday which was not an excuse but simply the case. The service manager will be more than happy to speak with you on Monday if you change your stance on communicating with us. While we know this doesn't fix the inconvenience, Nicole's gesture of waiving the technician's time spent looking at your vehicle was hopefully received well on your end.

March 12, 2025

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Had to bring my unit back a second time for repair. Also unhooked the OBD 11 that had a second port to connect to and broke the pin on it.. More

by DOUG@WINEANDBEERSUPPLY.COM
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Recommend Dealer
Yes

March 12, 2025

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They always helpful and corteous they do great work I’m sold on the deslership More

by SHEILA_MMR
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Recommend Dealer
Yes

March 09, 2025

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Great service as always, whether it’s sales or service the experience is exceptional and caring. I recommend any and all to visit Mercedes Benz of Midlothian whether it’s for purchase or service of your v More

by AMG
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Recommend Dealer
Yes
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