Nicole Cutler

They did what I asked him to do. I was out of windshield wiper fluid. My windshield was covered with pollen. Would’ve been nice if the technician had cleaned the windshield other tha I was out of windshield wiper fluid. My windshield was covered with pollen. Would’ve been nice if the technician had cleaned the windshield other than that only got praise for y’all. More

by ONEMARYNEWTON Verified Customer Verified Customer

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Very professional service. I was informed throughout the process. Very satisfied. With the service I received. I was informed throughout the process. Very satisfied. With the service I received. More

by C21BRANCH Verified Customer Verified Customer

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Disappointed. Nothing was remedied. Paid $600+ no resolution in diagnostics, only to be told I could pay another $600. Recall doesn't apply to my VIN and extende Nothing was remedied. Paid $600+ no resolution in diagnostics, only to be told I could pay another $600. Recall doesn't apply to my VIN and extended warranty doesn't apply. Carwash and vacuum wasn't done. I doubt the safety inspection was done either. I was quoted the repair to airbag would be $3k, I engaged MBUSA and Nicole told them it would $1240.00. I decided to go elsewhere. More

by Bruce Harding Verified Customer Verified Customer

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Staff was very professional on time. Good service. Mercedes-Benz of Midlothian, I recommend to other people thank you Good service. Mercedes-Benz of Midlothian, I recommend to other people thank you More

by NEWYORKTP Verified Customer Verified Customer

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This dealership was not famous for Sprinter maintenance in the past. It looks like they've really improved on this part of their vehicle line up. Nicole Cutler was great and kept me informed when my 2025 R in the past. It looks like they've really improved on this part of their vehicle line up. Nicole Cutler was great and kept me informed when my 2025 REVEL on a Sprinter chassis was in the shop. I'll use them in the future. More

by ARIELSKELLEY Verified Customer Verified Customer

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Good customer service I will bring my car back for sure for all my service for all my service More

by Yaseen Verified Customer Verified Customer

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I had great experience with this dealership! The costumer service was outstanding. I truly appreciate the quality of the work they did! The costumer service was outstanding. I truly appreciate the quality of the work they did! More

by Yoselin Martinez Verified Customer Verified Customer

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There is no point in leaving my Mercedes for a day if the dealership can't work on it. dealership can't work on it. More

by HARRISONT4US Verified Customer Verified Customer

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This was my first visit to this dealership, and I was impressed. Everyone with whom I interacted was friendly and highly professional. They made me feel valued, not just another customer. And given the impressed. Everyone with whom I interacted was friendly and highly professional. They made me feel valued, not just another customer. And given the circumstances, a warranty repair on a 20 year old E Class, I was not expecting the positive reception I received. More

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Great service and very welcoming. Clean and just all out great customer service. I’m glad i went Clean and just all out great customer service. I’m glad i went More

by MMITCHELL140 Verified Customer Verified Customer

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