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Nicholas Marin
Nicholas Marin at Glen Toyota

Nicholas Marin | Page 2

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

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46 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

25 yrs

not yet
rated

46 Reviews

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46 Reviews of Nicholas Marin

May 03, 2024

Dealership Rating
Employee Rating

Kelsey was fantastic and i was out within 45 minutes. They even washed and vacumed the car!!! More

by jscambio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales, William Hughes, Freddy Padilla, Eduardo Castillo, Joe Croce , Kelsey Cimillo

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May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 29, 2024

Dealership Rating
Employee Rating

work was done in a timely fashion. All workers attentive to my questions. Thank you. More

by judyglcsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

April 26, 2024

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Employee Rating

Gave my phone # for a text and the attendant emailed my husband, so I sat linger than necessary. More

by Carol Layfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 23, 2024

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Employee Rating

Helpful and friendly. No hard sell on optional service. Really customer-oriented. Makes me very comfortable to bring my car here. More

by gloria.a.shih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Padilla

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May 08, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

April 21, 2024

Dealership Rating
Employee Rating

Fast and friendly service. Professional and courteous staff. Always a great experience at this location. More

by mhelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

April 16, 2024

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Employee Rating

Excellent work very courteous got the job done not a long wait great service nice facilities More

by BENIMOFF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales, William Hughes, Freddy Padilla, Eduardo Castillo , Kelsey Cimillo

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May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 12, 2024

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Employee Rating

FOr review to advise. all service was good and on time delivery and. etc. thank you, More

by ljasiu11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales, William Hughes, Freddy Padilla, Eduardo Castillo , Kelsey Cimillo

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May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 09, 2024

Dealership Rating
Employee Rating

staff not interested in offering new services. I need new services but will look elswhere More

by avisadenj
Recommend Dealer
No

Other Employees Tagged: Bruce Rosales, William Hughes, Freddy Padilla, Eduardo Castillo , Kelsey Cimillo

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Apr 10, 2024

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com or me so we can rectify the situation and discuss the issue you have. I am sure that there is no way that all 6 of the checked off employees were involved this transaction or whatever you are impacted by. In some cases they may not have even been in the date you are talking about. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

April 09, 2024

Dealership Rating
Employee Rating

Over all ,the service was done promptly. without delay! Waiting area was clin and calm. More

by ilyasfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 07, 2024

Dealership Rating
Employee Rating

She has a good customer experience. She was very calm and patient with me. I gave her 5 stars because of how she treated me so good More

by adewolefadekemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales, William Hughes, Freddy Padilla, Eduardo Castillo , Kelsey Cimillo

Report | Print
May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

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