Nicholas Klinger
Nicholas Klinger at Smith Motor Sales of Haverhill Inc
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Nicholas Klinger

Service Advisor

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
886 Reviews
4.9

886 Reviews

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886 Reviews of Nicholas Klinger

June 12, 2024

Dealership Rating
Employee Rating

Very helpful and concerned about my problem. Wes took care of everything and when I returned my loaner car Nick was awesome. More

by LINDA93
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Dave Penny

Jun 13, 2024

Smith Motor Sales of Haverhill Inc responded

Linda, We are very happy to hear Wes and Nicholas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 10, 2024

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Although Robert was extremely helpful, the time it took to xxxxx the work needed too 3 days. But I would use them again. Very friendly! More

by LTA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Penny , Robert

Jun 10, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Robert and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2024

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You suck. You operate an illegal operation. You sell cars that you do not legally own. Worst experience ever. More

by CNHOWE1
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Recommend Dealer
No
Jun 12, 2024

Smith Motor Sales of Haverhill Inc responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 08, 2024

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The service was amazing as always. Tremendous customer service with easy explanation and great results. More

by Tim
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Recommend Dealer
Yes
Jun 09, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team, Tim. We're glad to hear we delivered such a great experience!

June 08, 2024

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Scheduled a warranty correction. The work was completed within a day. The car is running excellent and I am satisfied. More

by WBNORTON53
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Dave Penny

Jun 09, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 06, 2024

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Been going there for 3 years . They are very professional and caring . Would recommend them highly More

by Foreside
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Recommend Dealer
Yes

Other Employees Tagged: West

Jun 06, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. Nicholas, West and our team appreciate your business and hope to see you again soon!

June 04, 2024

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Employee Rating

Very smooth transaction in and out with the loner. Very pleasant to deal with. Good coffee too. More

by Tangstrom
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2024

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicholas met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

May 31, 2024

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Fast service for “stuck” alarm on my 2017 E300. Add major Warranty service on engine light indicator source two days ago. Thought the alarm was related to that service, but technician indicated th More

by JIM.KISTLER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Dave Penny

Jun 03, 2024

Smith Motor Sales of Haverhill Inc responded

Jim, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 28, 2024

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From drop off to pickup, the service team was professional, courteous and communicative. They efficiently resolved an issue that one service center couldn't resolve and another refused to even tr More

by Rob_W
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Recommend Dealer
Yes
May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2024

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Employee Rating

Best dealership I have ever experienced in over 50 years of owning automobiles. From sales to service, they go above and beyond what I would expect. More

by EVETSBLUE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein, Craig Tedeschi , Randy Wheeler in sales and all the other salesman who answered my questions when Randy is not available.

May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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