Dave Penny
Dave Penny at Smith Motor Sales of Haverhill Inc
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Dave Penny

Service Advisor

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
615 Reviews
4.9

615 Reviews

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615 Reviews of Dave Penny

May 31, 2024

Dealership Rating
Employee Rating

Fast service for “stuck” alarm on my 2017 E300. Add major Warranty service on engine light indicator source two days ago. Thought the alarm was related to that service, but technician indicated th More

by JIM.KISTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2024

Dealership Rating
Employee Rating

Dealership was courteous and friendly. No high pressure sales process. Pleasurable experience overall. I would definitely recommend this dealership to friends. Chris Watson was exceptional More

by STACK.D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 22, 2024

Dealership Rating
Employee Rating

On time and very cordial. The team in service are are great guys and friendly. More

by JFCIII52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Klinger

May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

May 18, 2024

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Employee Rating

The absolute best place to deal with very professional and courteous always willing to help with all automotive needs More

by WWINSHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team and look forward to working with you again.

May 04, 2024

Dealership Rating
Employee Rating

It is my second time for service . They are awsome. I will recommend them to my friends and family .we have 4 Mercedes between me and my brother. Thank you More

by rizkallahmilad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 30, 2024

Dealership Rating
Employee Rating

Outstanding customer service, very professional, I appreciate all the updates and concerns. Thank you much More

by rahbusa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as a valued customer for many years to come!

April 09, 2024

Dealership Rating
Employee Rating

Excellent customer service. I bought my car there and I have my car serviced there too More

by DMUNGAI123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

March 20, 2024

Dealership Rating
Employee Rating

Excelente customer service waiting area is very comfortable and snacks are available also very clean More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi

Mar 21, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

February 28, 2024

Dealership Rating
Employee Rating

Smith Motor Sales of Haverhill was very professional and accommodating to service my E350 Mercedes. I will return if/when needed. More

by pretzlog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 18, 2024

Dealership Rating
Employee Rating

Very good customer service experience in the industry for mercedes and business management services for customer More

by ALMONOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. Craig and our team appreciate your business and hope to see you again soon!

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