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Neysha Santiago
Neysha Santiago at Fort Myers INFINITI
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Neysha Santiago

Service BDC

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Neysha Santiago

January 21, 2025

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Employee Rating

Everyone at the dealership was very professional and treated me like I was their only customer. I’ll be back. More

by jholte2012
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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January 10, 2025

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I always have a excellent time going to infiniti Its always smiles and great service!! I love coming to see everybody and enjoy a great cup of coffee while I sit and wait with a refreshing bottle of wat More

by clarencejean855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Jan 10, 2025

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 10, 2025

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I have had Infiniti car since 2016 and always Excellent services and people really friendly people with good attention and great job And I recommend it without thinking. More

by irttrucking2014
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Jan 12, 2025

Fort Myers INFINITI responded

Hello, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 10, 2025

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Concierge was excellent. Although I was not offered a loaner from the dealership, they did extend a hertz rental, in which I was not pleased More

by JHALL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Jan 12, 2025

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for leaving feedback. Please reach out to us at (888) 690-3484 so we may identify ways to improve your experience.

January 04, 2025

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My car was taken car of when I brought it into the dealership...very happy with my service and how quickly they got it back to me More

by pkourafas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Jan 06, 2025

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 25, 2024

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Employee Rating

The service on my vehicle was great. ! I will highly recommend to anyone to get vehicle serviced here. More

by EMMANUELV28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Dec 26, 2024

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 10, 2024

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Great service but had to wait over 2 hours for oil change and tire rotation.. More

by randylabnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Dec 13, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

December 10, 2024

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Infinity always provides great customer service, an attention to detail. All of my concerns were met. More

by Nathaliefrancois1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armin Gackic, Rick Libby, Zach Irwin, Daryl Day, Jason Bram, Adriana VanBuren, Emmanuel Vazquez, Jason Carimi, Paul Khin

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Dec 12, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

December 04, 2024

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Employee Rating

The service department has some of best employees especially Vish . Customer service goes a long way. Great job More

by sjrizzoiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vish

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Dec 05, 2024

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

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Employee Rating

This store has always been great to work with. Rick Libby and other members of the team always make the experience great. More

by justin.graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Adriana VanBuren

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Nov 30, 2024

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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