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Neysha Santiago
Neysha Santiago at Fort Myers INFINITI

Neysha Santiago | Page 2

Service BDC

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

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5.0
73 Reviews
5.0

73 Reviews

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73 Reviews of Neysha Santiago

January 10, 2025

Dealership Rating
Employee Rating

Concierge was excellent. Although I was not offered a loaner from the dealership, they did extend a hertz rental, in which I was not pleased More

by JHALL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Jan 12, 2025

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for leaving feedback. Please reach out to us at (888) 690-3484 so we may identify ways to improve your experience.

January 10, 2025

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Employee Rating

I have had Infiniti car since 2016 and always Excellent services and people really friendly people with good attention and great job And I recommend it without thinking. More

by irttrucking2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Jan 12, 2025

Fort Myers INFINITI responded

Hello, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 10, 2025

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Employee Rating

I always have a excellent time going to infiniti Its always smiles and great service!! I love coming to see everybody and enjoy a great cup of coffee while I sit and wait with a refreshing bottle of wat More

by clarencejean855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Jan 10, 2025

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 04, 2025

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Employee Rating

My car was taken car of when I brought it into the dealership...very happy with my service and how quickly they got it back to me More

by pkourafas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Jan 06, 2025

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 25, 2024

Dealership Rating
Employee Rating

The service on my vehicle was great. ! I will highly recommend to anyone to get vehicle serviced here. More

by EMMANUELV28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Dec 26, 2024

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 10, 2024

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Employee Rating

Great service but had to wait over 2 hours for oil change and tire rotation.. More

by randylabnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Dec 13, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

December 10, 2024

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Employee Rating

Infinity always provides great customer service, an attention to detail. All of my concerns were met. More

by Nathaliefrancois1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armin Gackic, Rick Libby, Zach Irwin, Daryl Day, Jason Bram, Adriana VanBuren, Emmanuel Vazquez, Jason Carimi, Paul Khin

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Dec 12, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

December 04, 2024

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Employee Rating

The service department has some of best employees especially Vish . Customer service goes a long way. Great job More

by sjrizzoiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vish

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Dec 05, 2024

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

Dealership Rating
Employee Rating

This store has always been great to work with. Rick Libby and other members of the team always make the experience great. More

by justin.graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Adriana VanBuren

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Nov 30, 2024

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 09, 2024

Dealership Rating
Employee Rating

Great service and good communication with customers. Will come back. And have my service done here.. More

by DARIVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

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Nov 10, 2024

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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