Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.
Read more234 Reviews
Write a ReviewDealership Experience
9 yrs
Industry Experience
42 yrs, 1 mo
234 Reviews of Rick Libby
June 08, 2024
Got to my appointment early, was greeted with a smile by an Attendant. I was expecting to leave my car at Service for the whole day, I was notified within 2 hours that the repair was already done. Great ser an Attendant. I was expecting to leave my car at Service for the whole day, I was notified within 2 hours that the repair was already done. Great service! More
June 06, 2024
Great place Excellent work excellent staff would highly recommend i’ve been coming here for years recommend i’ve been coming here for years More
Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago
May 31, 2024
The guys taking and working on my car were super nice and friendly. Zak, who was helping me out, was incredibly helpful and kind during my visit. friendly. Zak, who was helping me out, was incredibly helpful and kind during my visit. More
Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago
May 30, 2024
I had an appointment for an extreme oil change, considering my car has 105,000 miles. Rick Libby is my service guy and always treats me (and everyone) like a VIP! He offered me a loaner but I rec considering my car has 105,000 miles. Rick Libby is my service guy and always treats me (and everyone) like a VIP! He offered me a loaner but I recently misplaced my license, so couldn’t take him up on it. I waited for roughly an hour in their beautiful customer lounge and before I knew it, my car was finished Infiniti style! It was given a bath and vacuum so I pulled out of there with what felt like a new vehicle! Best dealership, best service department, best service manager and vehicle brand, and too! They go above and beyond to insure your satisfaction! More
May 27, 2024
The Service staff was amazing as well as Zach. They took care of all of my needs with the car. They went over and beyond what they needed to do to figure out what was wrong with my vehicle They took care of all of my needs with the car. They went over and beyond what they needed to do to figure out what was wrong with my vehicle More
Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago
May 25, 2024
Very courteous and professionally Schedule was properly conducted and done in a timely manner Service advisor had everything ready from receiving my car, delivering car loaner, and then properly deliverin conducted and done in a timely manner Service advisor had everything ready from receiving my car, delivering car loaner, and then properly delivering and explaining details of my car was picked up More