Neysha Santiago
Neysha Santiago at Fort Myers INFINITI
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Neysha Santiago

Service BDC

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Neysha Santiago

November 09, 2024

Dealership Rating
Employee Rating

The attention to detail provided by Infinity personnel was top notch. From the initial call to the pickup service, I’m still impreesed. More

by GAVIN1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren , TY and Clarence were top notice and provide a white glove drop off and pickup.

Nov 10, 2024

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Dealership Rating
Employee Rating

Great service and good communication with customers. Will come back. And have my service done here.. More

by DARIVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 29, 2024

Dealership Rating
Employee Rating

Service was fast, everyone was friendly and courteous. I will definitely recommend this dealership to everyone. More

by Vishibhagwandin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Fort Myers INFINITI responded

Hi Vishibhagwandin, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 29, 2024

Dealership Rating
Employee Rating

Personnel always friendly and knowledgeable. Service waiting area is fantastic If something not right after service they make it right. Great dealership More

by Di_gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 24, 2024

Dealership Rating
Employee Rating

Nate Irwin my service manager was extremely courteous and professional, a real asset to your dealership! More

by mariartstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 23, 2024

Dealership Rating
Employee Rating

Great Job in a timely manner, place was clean and employees were polite Well done! More

by jim.garinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 21, 2024

Dealership Rating
Employee Rating

Rick Libby @ Fort Myers INFINITI has been my Service Advisor for almost 5 years. I never have to worry about my Q70S sedan. Rick lets me know what I need and when to do it. He makes sure that my INFINIT More

by WALTERPD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Fort Myers INFINITI responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

October 16, 2024

Dealership Rating
Employee Rating

This is the only dealer that has worked to keep my business. The service department hasn’t added unnecessary fees or charges to look at my vehicle. They have washed my car every time after service was More

by phahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren , The guys with the tablets checking us in/out.

Oct 19, 2024

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 12, 2024

Dealership Rating
Employee Rating

Always excellent Rick Libby and the English guy are THE BEST !!! Always a great level of service More

by llportnoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby

Oct 15, 2024

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 27, 2024

Dealership Rating
Employee Rating

I am SO impressed with this dealership. I absolutely LOVE the valet service!!!! My service advisor and the gentleman who who handled the valet were both professional, kind and amazing!!!! More

by ellenmcelvany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clarence

Sep 29, 2024

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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