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Neil Taylor
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59 Reviews
59 Reviews
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59 Reviews of Neil Taylor
July 31, 2024
Howard Moon was personable, very helpful in helping us decide on a vehicle and patient as we negotiated a lease deal, making the process easy. He knew the features of the vehicle and demonstrated them eff decide on a vehicle and patient as we negotiated a lease deal, making the process easy. He knew the features of the vehicle and demonstrated them effectively, especially the self-park feature. My only regret is that he is retiring next month. We wish him the best in his new journey. More
by pjpress
Other Employees Tagged: Sam Choi , Howard Moon
May 10, 2024
Smooth easy transaction. Thank you. Harold was great to work with and I will plan to buy again through him. Thank you. Harold was great to work with and I will plan to buy again through him. More
by zaremski
Other Employees Tagged: Harold Blackwell
April 27, 2024
This is the only dealership I will go to for service. Both Neil. and Mel can be counted on to provide excellent service Both Neil. and Mel can be counted on to provide excellent service More
by bbogat
Other Employees Tagged: Mel Cuesta
February 03, 2024
Howard is the best! The entire process, from selecting options and ordering the vehicle, through the delivery was smooth as butter. Howard kept us in the loop during th The entire process, from selecting options and ordering the vehicle, through the delivery was smooth as butter. Howard kept us in the loop during the process. He provided sound recommendations and helped us make the right decisions. This is our second BMW purchased from Howard Moon and BMW of Catonsville and it won't be our last! Neil Taylor helped with our pre-delivery needs and exceeded our expectations as well! More
by Wpbentley
Other Employees Tagged: Howard Moon
October 03, 2023
Been using this dealer for the last 20 years and it’s the only BMW dealership that truly appreciates their customers. From my service advisor Neal Taylor to my new favorite sales advisor Ron Ventura the leve only BMW dealership that truly appreciates their customers. From my service advisor Neal Taylor to my new favorite sales advisor Ron Ventura the level of professionalism and trust puts the Catonsville team above all others. More
by gregorygonzales14
Other Employees Tagged: Mel Cuesta, George Panniell, Ron Ventura , Andrew Lippincott
June 30, 2023
Amazing service and fast and never any issues with my car after service.highly recommend this dealership and there crew !! after service.highly recommend this dealership and there crew !! More
by Gencoupe345
Other Employees Tagged: Ricky Catalan, Brittany Hill, Keon Tobin
June 27, 2023
Ron was extremely personable and knowledgeable! He went out of his way to accommodate our new BME purchase and was responsive to our inquires . We Highly recommend! He went out of his way to accommodate our new BME purchase and was responsive to our inquires . We Highly recommend! More
by Jean.mike
Other Employees Tagged: Ron Ventura
May 19, 2023
Neil & Mike are the best! Excellent service & everyone is so nice and helpful here. Thank you so much for yet another great experience! Excellent service & everyone is so nice and helpful here. Thank you so much for yet another great experience! More
by Patty S
Other Employees Tagged: Mike Winter
April 02, 2023
I have many regrets that I accepted the first sales advisor available when I purchased my car at this dealership instead of looking up in advance for a longstanding advisor with excellent reviews like advisor available when I purchased my car at this dealership instead of looking up in advance for a longstanding advisor with excellent reviews like Joe Feng. I ordered my car from a salesperson who was short term and left mid way in my delivery process, consequently during the changing of the guards it was not relayed to me my car would be missing a standard BMW feature I was expecting, the trunk hands free opening because of a missing chip. Right after my car was delivered the second advisor that took over also left. After about a month when I had gathered questions about my car I was left without an advisor once again. Thankfully I was referred to Joe Feng who has stepped in and helped me with all my questions and any issues I have even though he was not the original advisor that sold me the car and did not earn the commission. When I buy another BMW from this dealership (this is my third from this dealer) I will be sure to ask for Joe Feng who has been working here for many years is a wealth of information and has an excellent track record. Joe is diligent, thorough and considerate. I wish I would have bought my car from him in the first place and I highly recommend that when considering a BMW you seek out the expertise of Joe Feng. Thank- You Joe!! Maggie S. More
by Maggie-sc
