Neil Taylor
Neil Taylor at BMW of Catonsville
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Neil Taylor

Service Advisor

BMW of Catonsville

6700 Baltimore National Pike
Baltimore, MD 21228

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5.0
60 Reviews
5.0

60 Reviews

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60 Reviews of Neil Taylor

December 27, 2024

Dealership Rating
Employee Rating

Joe Feng was a pleasure to deal with and BMW of Catonsville is first class. I look forward to continuing my relationship with them. More

by sschrenk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Feng, Mark Sonn

Dec 28, 2024

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2024

Dealership Rating
Employee Rating

Howard Moon was personable, very helpful in helping us decide on a vehicle and patient as we negotiated a lease deal, making the process easy. He knew the features of the vehicle and demonstrated them eff More

by pjpress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Choi , Howard Moon

Aug 01, 2024

BMW of Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Safe travels!

May 10, 2024

Dealership Rating
Employee Rating

Smooth easy transaction. Thank you. Harold was great to work with and I will plan to buy again through him. More

by zaremski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harold Blackwell

May 12, 2024

BMW of Catonsville responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

April 27, 2024

Dealership Rating
Employee Rating

This is the only dealership I will go to for service. Both Neil. and Mel can be counted on to provide excellent service More

by bbogat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Cuesta

Apr 29, 2024

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 03, 2024

Dealership Rating
Employee Rating

Howard is the best! The entire process, from selecting options and ordering the vehicle, through the delivery was smooth as butter. Howard kept us in the loop during th More

by Wpbentley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Moon

Feb 05, 2024

BMW of Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2023

Dealership Rating
Employee Rating

Seamless and very effektive sale - Howard made a huge difference and helped us all the way - thank you More

by tumspedersen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Moon

Oct 16, 2023

BMW of Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Safe travels!

October 03, 2023

Dealership Rating
Employee Rating

Been using this dealer for the last 20 years and it’s the only BMW dealership that truly appreciates their customers. From my service advisor Neal Taylor to my new favorite sales advisor Ron Ventura the leve More

by gregorygonzales14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mel Cuesta, George Panniell, Ron Ventura , Andrew Lippincott

Oct 04, 2023

BMW of Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

June 30, 2023

Dealership Rating
Employee Rating

Amazing service and fast and never any issues with my car after service.highly recommend this dealership and there crew !! More

by Gencoupe345
Service Price Transparency
Recommend Dealer
Yes
Jul 03, 2023

BMW of Catonsville responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2023

Dealership Rating
Employee Rating

Ron was extremely personable and knowledgeable! He went out of his way to accommodate our new BME purchase and was responsive to our inquires . We Highly recommend! More

by Jean.mike
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ron Ventura

Jun 30, 2023

BMW of Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2023

Dealership Rating
Employee Rating

Neil & Mike are the best! Excellent service & everyone is so nice and helpful here. Thank you so much for yet another great experience! More

by Patty S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Winter

Jun 05, 2023

BMW of Catonsville responded

Hi Patty, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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