Nathan Lauck | Page 2

We will definitely come back to this dealership. They were all very easy to deal with and very polite. They were all very easy to deal with and very polite. More

by cdavied Verified Customer Verified Customer

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I traded for a 2022 Ram 3500, but it was a lemon! Free 3 months of multiple repairs and trips to the dealer we agreed to a different trade. The provided me with a new truck. I do appreciate the manag Free 3 months of multiple repairs and trips to the dealer we agreed to a different trade. The provided me with a new truck. I do appreciate the manager's help to get through this unfortunate situation. More

by Jontalkington73 Verified Customer Verified Customer

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Absolutely amazing experience from start to finish! The team at Victory Dodge went above and beyond to make sure I got exactly what I wanted. They were professional, honest, and made the whole process The team at Victory Dodge went above and beyond to make sure I got exactly what I wanted. They were professional, honest, and made the whole process smooth and stress-free. I couldn’t be happier with my new truck! I’d refer anyone and everyone to this dealership — they truly know how to take care of their customers. More

by Timgilday Verified Customer Verified Customer

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I will always return to Victory for my cars maintenance. Staff is knowledgeable, professional and always has time to get my car in. They explain any issues and work fast to get me back on the road Staff is knowledgeable, professional and always has time to get my car in. They explain any issues and work fast to get me back on the road More

by Misskay1975 Verified Customer Verified Customer

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I work here so i got a pretty good deal, i don’t know what else to say what else to say More

by chuckmead06 Verified Customer Verified Customer

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I always return here from my service for my oil and fuel filter since buying my truck brand new from victory. This last visit they told me that my cabin air filter needed replaced. So I elected to have it d filter since buying my truck brand new from victory. This last visit they told me that my cabin air filter needed replaced. So I elected to have it done. When the service was complete. I got in my truck And drove away seemingly happy with what I had completed. Several hours later, I got on the road to head out of town for which I would be gone for three weeks. The day I heated up, so I reached over and turned on my air conditioning at which time a loud hum came from the dash. Obviously they didn’t put something back together correctly is what I thought. As I could not immediately go back to the service center as I was headed out of state, I called them and made sure they knew they were aware of it because I didn’t wanna have to have it paid for when I returned And just simply expected them to fix whatever it is they did not put back together correctly. I did ask that the manager called me because I didn’t know exactly how to log it that I had this issue in their system. When the manager called me back and spoke with me at first, it seemed as though he understood my problem, but then he said something that concerned me. He said he would check with his technician to see if anything was wrong in there before he put it back together and it implied that maybe the technician would’ve seen something wrong That was already broken. The manager did say at least he would send himself an email as they did not have a way to log or write down that I would be back in about 3-4 weeks from my travels. I am worried that when I do return they are going to try to tell me that whatever is wrong was already there before the technician touched my truck. Just because of the way he said he would talk to the technician. More

by 6CHADSCHROEDER Verified Customer Verified Customer

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Everyone was very professional. Preston did a great job and was very helpful and followed up with me. Preston did a great job and was very helpful and followed up with me. More

by davidkraft5 Verified Customer Verified Customer

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Great Experience! Friendly Service! Gave me a fair price for my trade in. Preston was very easy to work with. Highly recommend. Friendly Service! Gave me a fair price for my trade in. Preston was very easy to work with. Highly recommend. More

by mark.lapoint Verified Customer Verified Customer

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The guys in the service dept are always helpful if I have questions. I can joke with them and they reciprocate. Good group of guys. questions. I can joke with them and they reciprocate. Good group of guys. More

by reynolds54 Verified Customer Verified Customer

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Great customer service and good turnaround on service. Everyone from GM to diesel mechanic has been great to talk with! Everyone from GM to diesel mechanic has been great to talk with! More

by gregrohr2 Verified Customer Verified Customer

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