Preston Williams

Absolutely killed the service game. Bought a used car, couple issues resolved before we took the vehicle home. 30 miles out 2 tpms sensors show up bad/low battery. Showed no light on th Bought a used car, couple issues resolved before we took the vehicle home. 30 miles out 2 tpms sensors show up bad/low battery. Showed no light on the test drive. Total fluke. Andrew, Preston, Justan never batted an eye and replaced all 4 sensors for free, plus filled up my tank again for the trouble. I will shop at Victory till the end. Great buying experience. More

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Quick, courteous srvice. They had the vehicle i wanted and were able to get me on the road in a excellent time. They had the vehicle i wanted and were able to get me on the road in a excellent time. More

by robertschuyler00 Verified Customer Verified Customer

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Friendly, professional and helpful. They went above and beyond to not only help us with our purchase but to make us feel comfortable. They went above and beyond to not only help us with our purchase but to make us feel comfortable. More

by jamesosladil Verified Customer Verified Customer

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Great communication, and friendly They don't try to push a vehicle on you and their prices are great a vehicle on you and their prices are great More

by trains0710 Verified Customer Verified Customer

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This was the best experience I’ve ever had purchasing a vehicle. Preston and Andrew were wonderful. We were actually going to go to a dealership closer to us, but after interacting with Preston and Andrew vehicle. Preston and Andrew were wonderful. We were actually going to go to a dealership closer to us, but after interacting with Preston and Andrew over the phone and through text, we chose to drive a little bit further to get better service. They weren’t stereotypical car guys. They were honest, kind, respectful and extremely helpful. The whole victory team was great. 10/10 best experience I’ve had! More

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I waited for 3 hours to have my oil changed in my new Durango. My vehicle was supposed to be detailed, the dash was wiped down/cleaned, the cup holders and console wasn't wiped out...who ever cleaned my Durango. My vehicle was supposed to be detailed, the dash was wiped down/cleaned, the cup holders and console wasn't wiped out...who ever cleaned my vehicle did not do a very good job. It definitely was NOT worth waiting 3 hours to have done More

by LORIANDFORREST Verified Customer Verified Customer

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Can’t say enough good things about this dealership. Andrew, Preston, and Laura went above and beyond to help me get into a new truck that I was in dire need for. The treated me with the upmost respect Andrew, Preston, and Laura went above and beyond to help me get into a new truck that I was in dire need for. The treated me with the upmost respect and made the buying process fun as well. I put in multiple bids for cars across a couple places and Andrew was the first to call me and build a relationship. I will be sending anyone I know to Victory Ottawa. More

by joey.stockinger Verified Customer Verified Customer

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Great service easy going atmosphere very nice facility would recommend them for your next purchase would recommend them for your next purchase More

by jefferystifter Verified Customer Verified Customer

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We will definitely come back to this dealership. They were all very easy to deal with and very polite. They were all very easy to deal with and very polite. More

by cdavied Verified Customer Verified Customer

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Did not fix all the issues originally stated in my complaint, I’ve had to take my truck back several times for things to be “fixed” complaint, I’ve had to take my truck back several times for things to be “fixed” More

by kcolli37 Verified Customer Verified Customer

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