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Nate Garcia
Nate Garcia at Germain Honda of Surprise
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Nate Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
21 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

4 yrs, 10 mos

Industry Experience

7 yrs, 6 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

21 Reviews

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21 Reviews of Nate Garcia

November 14, 2024

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Employee Rating

Victor was able to work with me with the issue on my 2024 Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. More

by g.e.risinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Morales

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Nov 14, 2024

Germain Honda of Surprise responded

We're delighted to hear that! Thank you for letting us know how satisfied you were with Victor's diligence. We wish you pleasant travels until we may be of service to you again. Best Regards, Sassha Motz General Manager

November 13, 2024

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Employee Rating

Nathan has been great! He has always been professional and looking out for the customer. He is a great asset to your service team. More

by G. Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Germain Honda of Surprise responded

We thank you for highlighting Nathan in this kind review. We are fortunate to have him on our team taking great care of our guests. Best Regards, Sassha Motz General Manager

November 11, 2024

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Nathan in service department has helped me for years and he is great! Personable and professional. More

by shelly_buchmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Germain Honda of Surprise responded

Your continued business and trust in Nathan to ensure your satisfaction means so much. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

November 04, 2024

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Andree was awesome and he knew how to help me exactly. He was able to read my chart and let me know exactly what was needed More

by householdbills0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andree Khaziran

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Nov 06, 2024

Germain Honda of Surprise responded

Providing quality service is our priority. Thank you for highlighting Andree in the kind review. Best Regards, Sassha Motz General Manager

November 02, 2024

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I don’t like being told to write a minimum amount of words for my evaluation. The service department is knowledgeable, friendly and thorough! More

by mikkiduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Morales

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Nov 04, 2024

Germain Honda of Surprise responded

We appreciate you choosing Germain Honda of Surprise for your automotive service needs. Our team works hard to ensure your complete satisfaction. See you down the road. Best Regards, Sassha Motz General Manager

November 01, 2024

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Employee Rating

As always Nathan was professional and helpful in my decision to do all the enumerated items that needed attention More

by donafaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Germain Honda of Surprise responded

Thank you for letting us know that Nate ensured your complete satisfaction and provided you with all the information you needed to make decisions towards the servicing of your Honda. Best Regards, Sassha Motz General Manager

October 30, 2024

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Employee Rating

Super friendly and processional great staff, take both vehicles in any time service is needed. More

by jamesjas01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Morales, Andree Khaziran, Robert Solis

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Oct 31, 2024

Germain Honda of Surprise responded

Your business and trust in our team are greatly appreciated. Thank you for choosing Germain Honda. Best Regards, Sassha Motz General Manager

October 30, 2024

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Employee Rating

Nate is one of the service guys I have ever met. His customer service is impeccable. The Honda service center is great from the check in until I leave. Everyone is so friendly. More

by gshea_hord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that Nate provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

October 30, 2024

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Employee Rating

Everyone was a lot of fun to work with! ! Robert and David got my new truck in as soon as possible and got it repaired quicky!! They keep me abreast of how things were going!! They just n More

by drmurray1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sassha Motz, Victor Morales, Matt Thorpe, Alfredo (Al) Bustamante, Andree Khaziran, Robert Solis, David McKee, Montana Boone, Robert Pitman

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Oct 31, 2024

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive needs. We are thrilled our team ensured your complete satisfaction. Best Regards, Sassha Motz General Manager

October 29, 2024

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Employee Rating

The people are always polite and professional. The dealership is always clean. Great service department. More

by pestguy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Germain Honda of Surprise responded

Great to hear from you. It's wonderful to know that you continue to have great experiences with our service department, and that they ensure a positive and friendly visit each time you come in. We appreciate your business and look forward to working with you again. Best Regards, Sassha Motz General Manager

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